客室への案内や食事の担当を2日していただいた竹中さんがとても丁寧にもてなしてくれて本当に良かったです。料理も素晴らしく、とても良い記念になりました。お世話になりました。次、旅行に来た時もまた宮島グランドホテルに泊まりたいと思える宿泊でした。

3歳、2歳の息子と妻と4人で宿泊しました。 予約した時から息子の食物アレルギーの件で何度かやりとりをしたのですが、とても親切に対応くださいました。 館内の綺麗さ、お部屋の清潔感、立地のよさ、送迎サービスなどはもちろん、スタッフの皆さんのホスピタリティの高さがものすごかったです！！ 夕食、朝食共に地元の食材も使われておりとても美味しかったです。 サービスがいい、食事が美味しいなど素敵なホテルはたくさんありますが、スタッフさんがここまで素敵な方々が揃っているホテルは初めてです。 まさに感動品質でした。 大人だけで来ても、子連れでも心身ともに癒されるホテルだと思います。 日頃口コミを書くことのない私が口コミを書いているのが全てです！ ありがとうございました。とても良い思い出になりました！また必ず行きたいと思います。

Excelente

Wonderful relaxing stay on the island.

Great room, upgraded to the outside soaking tub & shower room Wonderful experience..

清潔な室内、スタッフの方も親切で、お料理もとても満足しています。 また、館内に装飾されている、木目込み人形がとても素敵でした。 また、是非お世話になりたいと思います。

Good access to amenities. As English tourists disappointed that we were not allowed to have breakfast or evening meal in the hotel restaurant .we were told that the hotel was fully booked and could not cater for all the residents. Very expensive for what was on offer

This hotel was amazing! Perfect location, room had a private onsen on balcony which was really awesome, food was delicious. Loved it and wished we stayed longer!

We had a wonderful stay, staff were friendly and helpful, the room was amazing and overall this was the highlight of our time in Miyajima. I would recommend Miyajima Grand Hotel Arimoto for anyone visiting Miyajima - this was a fantastic experience.

This property is a beautiful location - walk to the ropeway, shops, beach and all else in Miya-jima; We had a huge room because one in our party cancelled last minute; we had a large family suite which could probably sleep 6; A living room area was nice to relax; on the balcony, a private hot tub, cold plunge and sauna completed the private spa; a public hot springs bath also on site - very private; no fitness center; Our room was brand new and spotless; It was very pricy, but was like having a full apartment; you might also get a smaller room with a view for cost savings; I recommend including breakfast and dinner in your reservation as many restaurants in town are fully booked; There is a lovely coffee/snack room overlooking the beautiful gardens; Bring Google Translate and you will do well communicating; We used the luggage forwarding service and traveled very light to return to the ferry, JR train to our next destination; if you’ve not used before, highly recommend. Georgous property and room!

Room was a classic Japanese tatami room. Big enough for 6, but there was only 2 of us to enjoy. With our own private ofuro as well as private attendant at.all meals.we had the best time.

Staff was very courteous and addressed all needs. Room was clean and as pictured/described.

ご飯がおいしかった。 部屋が広くて少し寒かった。全館空調とのことでした。

A beautifully appointed and luxurious hotel with attentive staff. The Japanese/Western style room was spacious and meticulously clean. Would definitely visit here again.

Lovely hotel and location for a short stay. Upgraded room with open air bath was a nice treat. Hotel was quiet and most restaurants nearby shut early so not much going on after 7.

Hotel is great and the public baths. Staff is excellent and very helpful. My only complaint is the wifi that it keeps dropping and takes a while to reconnect.wifi in room is bad but at lobby the signal is strong but also drops a lot and needs reconnecting.Enjoyed my stay and great hotel and staff.

Great location, lovely staff and so helpful. We had a Japanese room and after Tokyo and Osaka it was HUGE ! An amazing experience best sleep we have had. We didnt book meals but probably should of booked dinner as that was stressful! Gift shop on site with great items. One night wasnt enough !

The experience here was next level. Get a room with the private onsen and ocean views. The staff is very attentive, the rooms are beautiful. Don’t miss the Kaiseki dinner!

We were after a traditional Japanese style stay and we were not disappointed from the moment we got off the ferry. We were greeted by the friendly local deer, which the kids loved. The Staff were very friendly, courteous and very attentive and accommodating. The room was very clean - traditionally kept - we slept on futons, floor was tatami mats, ate on the traditional tables and bathed in the onsen. Highly recommend if you’re after a traditional experience!!!

What a great ryokan experience! Definitely a highlight of our trip. This was our introduction to an onsen and it was perfect. The meals are a must! The food is so fresh and delicious. The staff are so friendly and helpful. We would definitely recommend the Grand Hotel Arimoto and would come again.