การให้คะแนนและบทวิจารณ์โดยรวม Mitsis Grand Hotel

First time to rhodes and i was very impressed. The hotel is beautiful, clean and modern, tradional style bedroom (i think) but very spacious, very comfortable bed. Every single staff member was happy, always smiling and very helpful. All the food was amazing, great decent drinks and a huge choice of cocktails. I absolutely could not fault one thing. Great sea view room. Walking distance to new town where theres lots of bars, restaurants and shops. And not really much further to old town. If you don't mind maybe 20 mins walk. We will definitely be back. Thank you. Hope all the staff had a great last night closing meal and party, i am sure you have all worked very hard

Our stay was amazing! First the food selections is unbelievable, 2 bars, 3 restaurants, buffet and an additional special resturants and branch you can choose from. The most important is the stuff, super smiling always helping and welcoming even in the odd hours of the night (some restaurant open until 2 or 4 at night). The only downside if i nitpick is that the hotel is not new and it is shown a little in the room but really the greek decore is timeless and everything is clean and organized. You can get there by bus from the airport, has lot of shops and restaurant near by. It is 13 min walking distances from the shopping area and 20 min from the old town of course by car its few minutes drive

from the first day to the last i was poorly due to virus running riot through the hotel.This holiday was saved up for 2 years prior for a family getaway and i spent all week in the hotel room due to the virus.this is absolutely unacceptable.also all other party members were poorly also.utter disgrace.

Great location. Attentive staff.

Friendly welcome on arrival from George who took cases up to the room and explained a few things on the way up. Very swift check in. Room with lovely sea view. Great food options. Late check out available.

The property is at a perfect location and walkable, the beach is across the street and the staff is outstanding.

The location was wonderful and we had a sea view room right by the beach. The rooms were dated but very clean.

It was our 2nd visit to the Grand, and this visit seemed better than the first (last year in May). Food great (even my partner was pleased....must be good😊), staff helpful and attentive from luggage man, reception (thank you), restaurant staff (thank you Marios and team) and cleaners/house keeping...to be honest outstanding service from all! Room great...worth paying a little extra for sea view....get the sea and the sunset! Being upgraded in 2025, so not open 😪....really, does it need it!, lovely old building but not tired....worth waiting for 2026 when we will rebook.....thank you Grand Hotel, very happy.

it was good

Si vous aimez le camping 5 étoiles, cet endroit est fait pour vous par contre si vous rêviez d’un hôtel 5 étoiles avec de luxueuses chambres, un personnel discret, des clients discrets ba faudra passer votre chemin !!!!! Je déconseille fortement en tant que français amoureux des belles choses

Soggiorno perfetto.

Não me parece um hotel 5 estrelas, tudo está muito velho, precisando de manutenção, o quarto estava com cadeira quebrada, e pedi para trocar assim que chegamos, com ar condicionado antigo e barulhento, ruim para dormir, banheiro com tudo velho, toalhas ruim, mini banheira e chuveiro ruim Carpete antigo Cadeiras e locais da piscina são marcadas logo cedo, por toalhas e a maioria ficam sem lugar para tomar sol, já que saem e deixam marcados Levei 2 netas de 8 e 11 anos, e não há nada para animar, não é bom para crianças e pré adolescente A comida é boa, é que realmente salva por ser tudo incluso, a vista de frente para o mar é maravilhosa Esperava mais, infelizmente fiquei muito frustrada

L’hôtel est pas au niveau d’un 5* , en effet les équipements sont vétustes . Il est très bien situé , le personnel est top !

Für Griechenland war das Hotel ok. Der Kiesstrand hat uns nicht so zugesagt. Trotzdem war es schön.

This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space

Çalışanlar ilgili ve güleryüzlüydü. Klima arızası vardı anında müdahale edildi. Temizdi. Yemekler harikaydı. Otelin konumu çok iyi heryere yakın. İyi ki bu otel.

The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.

An excellent hotel and services with amazing staff. Especially the following six employees, Joanna, Kathokiki at reception, George the porter, Nikos and Rafail in the main restaurant and Litsa at the main bar. Exceptional people. Thank you everyone.

The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.

Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!