We stayed at Paskins Townhouse, booked through Expedia. The arrival and check-in process was smooth and welcoming, however the condition of the room was very disappointing.
On entering the room, it was clear it had not been properly cleaned or dusted for a long time. Surfaces appeared neglected and there was visible dust throughout. The curtains were in particularly poor condition, with clear mould and damp patches present.
This was especially concerning as we were travelling with a child who has asthma. The presence of mould and damp made the room feel unsuitable and potentially unsafe for anyone with respiratory conditions.
While the booking and arrival experience through Expedia and the hotel check-in itself were fine, the standard of cleanliness in the room fell far below what we expected. We hope this is addressed, as it significantly impacted our stay.