Très belle expérience dans cet hôtel. On s’y sent tout de suite à l’aise grâce à une équipe souriante et attentive. La chambre était impeccable et le cadre agréable.

Bra utbud till frukost och även till middagen, även om maten då inte höll så hög standard. Fint poolområde. Trevlig hjälpsam personal.

The hotel is very good for family. The room was clean but there was a strong smell of bleach when we entered. We were a couple spending 2 nights as part of a honeymoon trip. Unfortunately, we did not get any special gesture. The weather was not great during our stay, so did not get to enjoy the pool that much. Seems like the standard of all hotels in that area are mostly overrated. The rate is quite high for the type of facility and quality of food that they serve at the breakfast buffet. For this rate (~€210 a night), I recommend going further from the touristic area as the hotels are much better. Overall the staffs are very nice and helpful.

We normally stay at the Villa Cortes which is a 5 star hotel in Las Americas. We couldn’t get in so we found a deal here. The hotel is very basic and if you like luxury then this isn’t for you. It’s just a hotel for the masses. The room was spacious and the bathroom was nice, clean and modern and the 12pm check out time is very handy.

Fin matsal God mat Bodde på suite med egen terrasse og solsenger Slipper mas med håndklær og holde av solsenger fra tidlig morgen Lite treningsrom med noen apparater

Bra läge och trevlig personal, men hotellet i sig har sett sina bästa dagar. Frukosten är bra och fräsch, middagen lite ensidig och trist trots olika tema olika dagar av veckan. Skicket på hotellet är inte det bästa, även om det var rent och bra städat. Bra poolområde och plus för den uppvärmda poolen.

Jag kan skriva en novell om allt negativt jag upplevde på detta hotell. Rummet var mörkt och saknade helkroppspegel, otroligt lyhört, hörde när grannarna gick på toaletten, sängarna var smutsiga och stenhårda, kallt på rummet, poolen var kanske 17-18 grader så gick inte att bada, maten var under all kritik- jag blev dessutom matförgiftad efter första lunchbuffén på hotellet. Finns mycket att önska även servicemässigt, städas dåligt vid poolområdet så det ligger muggar, plastglas osv överallt, personalen kändes trött och inte serviceminded. Nä jag önskar jag hade valt ett annat hotell!

Excellent

No really good service TV is not working. Sink is blocked.

Schone kamers, lekker eten, lieve mensen

Staff at front desk can be rude. Daily cleaning of room was poor. 1st room assigned to us was facing the rubbish bin collection point so balcony was unusable as it stunk of rubbish and wehn asked for room change staff rolled their eyes. Food choices were poor if you dont like sea food.

A great hotel in a good location the hotel itself had everything you needed and was of great standard facility wise help yourself to drinks instead of waiting was heaven

We have stayed in the Best Tenerife 4 times and it is a perfect location. Pool Views are stunning.

Hotel public areas are well appointed and cared for, foyer and dining area were fine. Our room had a huge patio and a nice big room. As you lived in the room during the week you noticed more and more. Mould in the shower never moved all week. The step out to the balcony was msg and had burst open as did the fridge cupboard. Carpets in the corridor well were worn. No mention when we booked that refurb work was going on in the hotel. Hopefully the start of a big freshen up.

A budget friendly hotel that offers clean rooms in a central location. Staff are friendly and welcoming.

Hôtel pas digne d’un 4 étoiles , clientèle bruyante qui ne respectent rien. Les chambres ne sont pas insonorisées. Buffet tout le temps la même chose toute la semaine.

Lovely room and service for our two night stay.

Soggiorno perfetto! Spazi ampi , cibo buono

Really happy with the service and entertainment, hotel was clean and nice decor. Really enjoyed our trip here!

A wonderful hotel in a perfect location with incredible staff.