wish there was soap & colder air conditioning. great otherwise

Beautiful balcony views centrally located could use a little paint in the rooms but other then that everything was perfect! Location, staff, ameneties, breakfast isn't American breakfast but they do have cereal which my nephew enjoyed

La camera era aveva bisogno di una ristrutturazione, soprattutto nel bagno. Ma la posizione è perfetta.

Väldigt trevligt bemötande av personalen

Its a beautiful 18th century building with views of Etna from the balconies. Exquisite

The hotel informed me the day of arrival, that ill be relocated in another hotel (Agatha Cosy hotel) due to problem in the hotel i booked. The shower is inside the bed room and the WC and sink is the entrance without any door to separate from the small entrance. There is bad smell of sewer in the room. No isolation from outside, and this is a problem as in the first floor there is a techno dance room. No soap in the bath, only shampoo. No answer about all these complains.

Posto

The room was nice and clean. No hand soap in the bathroom, just packets of shampoo. No coffee pot. Its a good 2 day stay place.

Old rooms, clean, good enough breakfast, excellent location, water pressure is excellent

The location of this hotel was better than I expected. Very convenient to many things tourists are interested in. The door to my room was extremely hard to open.

Jättetrevlig och hjälpsam personal. Duschen var i lite dåligt skick men rummet i sin helhet var superfräscht med bra AC. Med tanke på priset var vi väldigt nöjda.

Emplacement parfait pour visiter la ville, en plein coeur du quartier qui bouge... bar, restaurants, transports, monuments. Pour autant, grande chambre sommaire, au calme, mais très vieillotte... ils ont essayé de la moderniser mais vraiment pas avec les meilleurs artisants d’italie, si ce n’est pas les pires... porte serviettes mal fixé, paroie de douche trop petite par rapport au bac, applique luminaire posée a l’arrache et qui scintille, clim qui fuie(peine a ete prise de mettre un réceptacle d’eau dessous) carrelage des sanitaires peint d’une manière douteuse pour tenter de moderniser le tout... pour autant établissement charmant, petit dej sympa ainsi que le personnel... L’emplacement relève et sauve le tout

Nice hotel, excellent location, in the city and near the airport, friendly staff, good breakfast, bathroom could do with being renovated, other than that very good.

Es war ein wunderschöner Urlaub. Das Personal ist sehr freundlich und hilfsbereit. Die Lage ist super und die Busverbindung auch. Wir würden wieder kommen. Vielen Dank an das Hotel

Très décevant comme hôtel, Presence de fourmis sur le plancher, pas de siege pour le banc de toilette et difficulté pour communiquer car le préposé parlait en italien seulement. Pas de parking disponible contrairement à ce qui est indiqué dans l annonce.

Bathroom very outdated and did not have good drainage, could smell cigarette coming in

The location of the hotel was nice, but my room was right directly behind reception, and at 6am every morning I was rudely awoken by the staff that worked there laughing and joking making extremely loud noise with no concern for guests that was staying there, one morning at 0545 the guy was scraping the walls directly outside my room above my door as they were plastering and painting.. very rude in my opinion The room itself was very old, unkept and basic, the shower head was broken so you have to hold the shower at all times and the toilet flush kept breaking. Other than that the room was fine got the price paid The breakfast was a waste of time, the most limited selection of items I’ve ever seen for a continental breakfast fittting all items on a very small table.. the coffee machine kept on breaking and when it did work, it tasted like cleaning fluid All in all I’d recommend you find another hotel and use this one if there are no better options

Although very friendly staff with nice communication and helpful my door card stopped working the accommodation has been let down by the early morning noise levels. All rooms on the 1st floor are adjacent to the reception with very thin walls, therefore every conversation is heard. Some mornings music can be clearly heard playing from reception as early as 6am and on one occasion some walls were being replastered outside rooms at 7am. This quite clearly seems the norm from staff which is unfortunate. The rooms are spacious, clean and basic which suited our trip just fine and matched the price paid (April). A basic breakfast is included but not used as the coffee machine was broken/leaking water most mornings, therefore we used the various available cafes along the street outside. Overall a affordable pleasant building on a busy street with plenty of amenities just let down by the very early rude awakenings.

Tired and old

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