The staff is really good and friendly. They are warm and remembered me from the past stays. They are very helpful and willing to accommodate needs. The breakfast is excellent. The location is walkable to many restaurants and shopping places. Will stay there again.

It is a cheap place in easily accessible location. The breakfast is typical Indian food with variety. They also have sandwiches and watermelon + banana. The tea is good. In my room, one of the water pipe was rusted. The toilet was not clean. So you experience Indian style living 😀. Also found a big on my bed.The staff is very polite and helpful. They get 5*. If you are traveling for business and OK with the above living conditions, it is OK. But not for family stay.

After a negative experience,trying to reach another hotel in town by taxi(driver instructed by staff member) the Manager was extremely helpful in getting us bus tickets for the next day to another town,and ensured our cab driver spoke English and knew where we néeded to go.That worked out very well.

This property is indeed a two-star moth ball / moldy hotel. The room is dark. Based on what a few guest wrote it is pretty accurate. Dingy is the word. Overpriced for what you get. The only redeeming quality is some of staff is friendly and breakfast selections were good. This property has so much potential to be a great hotel with some upgrade and some deep cleaning. Why does 2 stars have to be dirty? There was one staff member that took offense of my presence. He mocked me several times as I walked away and the other staff's facial responses alerted me his somewhat quiet comments were not favorable. Unfortunately, I had to encounter him the next morning the next day to have my trousers cleaned and pressed. I am halfway upstairs and I could here the bag hit the floor. My guess is that he tossed the bag across the room. In short, my trousers were never given to the person to have them cleaned. It sat all day in the little room by the desk. He gave an excuse the pants weren't ready that there was some problem with the machine. He did provide an obligatory “I’m sorry.” Very unprofessional. I am not asking anyone to usher me any respect but I do expect to be treated as guest. I will NEVER recommend this hotel to anyone.

i will always stay only at Hotel Sapna whenever I visit Pune - this is the most conveniently located property, very courteous management, friendly and always willing to assist staff... Also they serve delicious breakfast!!

Good to stay. I recommend it to all. Location is also good.

I was only in for an evening, and got in late. The service was very accommodating and pleasant (and even helped me get bottled water at 1am). Good wifi in the room (which is rare at so many low-cost hotels. The room is spacious and comfortable with a large opening window and lots of natural light, which I really appreciate. A good shower with hot water was a plus. The only downsides: the sheets were discolored, and my double bed was covered with two single overlaid duvets. For the price, I was happy to tolerate this. I wish the staff had communicated to me that breakfast is delivered directly to the room, and that notice is needed. I was in a rush so didn't have time to wait around in my room for breakfast. Overall, good location and good value.

We stayed at Sapna on our recent trip to Pune. The hotel is situated at a very good location. The room was large and clean though the toilet could be improved. The breakfast was delicious. I would certainly recommend the place for a short stay in the heart of Pune.

Excellent. Hotel staff are very friendly. Staff at reception exceptionally so. Was provided with assistance with obtaining local sim card, taxi service to Mumbai and Foreign Exchange Services. Breakfast in the mornings is a treat. Cannot fault this hotel. Five stars throughout.

The hotel is in a leafy and quiet spot next to Pune's biggest park, which is helpful when explaining your destination to a taxi or rickshaw. The room was clean and spacious. Breakfast was good.

It locates next to a park and besides a main road with shops yet not noisy in the room. The surrounding is very comfortable. The staff helped us to get a rickshaw with fair price. They are very friendly and helpful. Worth to stay there!

was good and pleasant,exactly what we were looking for,i will sure come back when staiyng in PUNE

Excellent service, very friendly and helpful staff. Delicious Indian breakfast buffet. Overall the room was comfortable and clean. It was a good stay.

Everything was good except the sofa chairs in the room. The breakfast was excellent. The front desk staff was friendly and cooperative

had a good experience.....good hotel.....definitely recommend

Good value for money experience, though limited parking space and very low chairs in the room should be improved

Extremely comfortable and convenient

The owner was very friendly and helpful. Lovely room. Simple continental breakfast at £3 provided in room was very good.

we loved the location and facilities provided in the hotel

we loved the location and facilities provided in the hotel