Definitely the hard working staff that kept the hotel on the par of the best in Newport Pagnell Some small thinks like scrapes on wall should be picked up but smart clean rooms and bedbeddingmmakes up for small decor evrytime

First given a room that hadn't been cleaned, bed used and bags of previous guests rubbish laying around, next room was in an awful state, net curtains torn and dirty, shower head was minging and the room in general was not clean, carpet old and damaged and some dubious stains on the bed base, they also now charge for parking when half the car park is sealed off so finding a space was difficult, will never stay in this dump again.

Room was acceptable nothing special Lovely staff

Shower didn't drain flooded the bathroom flush on toilet didn't work just kept going and going after using it. Heater made the worse noise continuously had to turn off which then left us with a freezing cold room. Both guests woke with banging headaches

I stayed for a week over the new year period and so this may colour my rating. Firstly, don’t trust the satnav if travelling on the M1 as this tries to take you off at the services. Whilst there is a security barrier, you’ll need a code. The staff were pleasant and welcoming. Be prepared to pay an overnight parking charge - £5 per night during my stay, which is annoying and a little excessive. The room was functional, albeit tired, but by and large clean. The bed wasn’t particularly comfortable. After I had been there 5 days, I did put the sign out for my room to be made up, but this never occurred. As I was visiting family I can’t comment on the food provided. Overall, not a bad experience, but wouldn’t be my first choice if needing a room in the area again.

The room was very cold and the 4th bed was right up next to the heater so it was not safe to sleep next to it on. The cleanliness of the room was poor- dust and hairs. The bathroom had a smell and the kettle was grimy. I would not stay again and would not recommend.

me n my girlfriend couldnt sleep because shes got a phobia of bugs and we found silverfish in our bed. the staff denied compensation. however the team at Hotels.com gave us £25 OneKey cash which was more than enough help. dont come to this hotel.

Yes

No alcanzamos a llegar y nos cobraron todo. Pesimo

Fly tipping in car park. Room clean but needs renovation. Breakfast very basic. Evening meal was nice.

Worst hotel I’ve ever stayed in. Upon arrival late at night we were greeted by a room that was freezing cold with huge cobwebs in the corner of the room and the shower tray was also the most disgusting I’ve ever seen. Regularly stay in budget hotels so I don’t have unrealistic expectations but heat and cleaning should be an absolute minimum.

Cat park not sign posted very well.

Room was great and spacious

Room was good and well kept

The showers are awful

Room was horri

A clean room, a functioning bathroom and a quiet nights sleep .

Room was not overly clean round skirting boards, shower was grim, and a massive hole in the wall

However, I did notice that the hotel can feel a bit hit-or-miss — while my room was clean enough, some areas looked a little worn, and I can understand why other guests have mentioned issues with maintenance and cleanliness. The parking situation was also slightly frustrating, with fees and gated access that weren’t clearly explained. Overall, my stay was fine for a quick stop-over, but I’d say it’s a place where you should keep expectations modest because the experience can vary.

The staff were not professional. Always asking money for everything. They said that you booked a saver rate. How does it matter- What I booked? They even were going to charge for breakfast twice. Took £5 for parking even though it was free. The reason the gave was you didn’t book through Ramada website. I am never going back.