disappointing for price. Was lacking much, including no toilet paper, no paper towels, no Kleenex, no mattress pads and sheets would not stay on mattress, no fresh towels for second day. We were not told that to get key had to go to a dental office, really! No assistance with luggage, and was a very tedious & dangerous path to get to vela. Very sad experience for quite high price for what it had to offer