景色がとても良かったです。

露天風呂が最高、硫黄の香り、木々や空、鳥のさえずり、癒されました。 お部屋も、目の前にゴルフ場が広がり、右手の遠くに霞んだ芦ノ湖などが広がっていて、よかったです。

Tout était très bien, personnel un peu rigide au niveau de la restauration. Seul bémol.

야외 온천이 무척 좋았습니다. 1층 무료커피 와 차도 좋았고 골프장도 훌륭했습니다

Room had great view Amenities and staff excellent

Hotel com arquitetura muito bonita, num lugar maravilhoso o jantar kaiseri é espetacular. Vale muito a experiência

Good location and good food

満足しました！

We had a pleasant stay overall. The hotel was clean, well-maintained, and the staff were friendly and welcoming throughout our visit. However, we were very disappointed to learn upon arrival that the onsen facilities can only be used by guests without tattoos. This restriction was not clearly disclosed during the booking process. One of the main reasons we chose this hotel was to enjoy the onsen, so finding out that we could not use the facilities after arriving was frustrating and significantly impacted our experience. We understand that tattoo policies may be common in some places, but this information should be clearly communicated before guests make a reservation so they can make an informed decision. Had we known in advance, we may have chosen different accommodations.

Beautiful gardens and traditional Japanese rooms. Onsens are wonderful. Staff were very friendly and helpful. Only problem is that the hotel is quite isolated, so you must rely on the hotel shuttle to drive up/down from the local bus route. Other than the hotel restaurant, there are no other restaurants/convenience stores anywhere close (15-25 minute bus ride away). Not many taxis in the area either.

It is a stunning property with a great onsen attached

La chambre est sympa, esprit traditionnel japonais. Par contre, nous avons été refusé du onsen car nous étions tatoués, nous comprenons la tradition et la politique de l’hôtel à ce sujet. Cependant, les échanges avec le personnel d’accueil était très froid et loin d’être à la hauteur d’un hôtel à ce tarif. Concernant les repas, rien d’extraordinaire et rapport qualité prix à fuir. Nous n’avons pas retrouvé dans cet établissement la bienveillance et la qualité de service que nous avons découvert au Japon grâce a nos autres expériences.

Es un lugar muy lindo! Pasamos una excelente estadía.

大変良かったです。

Amazing stay! Beautiful! From the room to the hotel itself, it was so great.

The

It is a nice property. The food is why we are not rating it a 5 overall.

Room was spacious and gorgeous. Dinner was absolutely delicious. Staff comes and makes your bed for you while you’re at dinner. Golf course was super fun and beautiful.

家族旅行で利用させて頂きました。スタッフの方の対応がとても丁寧で、掃除も行き届いており、快適に過ごすことができました。 大浴場は外に露天風呂があり、星を眺めながらゆっくり旅の疲れを癒すことができました。 また箱根に行くことがあったら、ぜひ利用したいです。 こちらの確認が足りずご迷惑をおかけしてしまいましたが、柔軟に対応して下さり、とても助かりました。 ありがとうございました！

広い和室の部屋と落ち着いた雰囲気の施設内にとても満足です。夕食の会席料理も大変美味しかったです。たくさんおかわりさせて頂きました。