Visited with my partner for 4 nights without our child for the first time. We are regulars for Tenerife and have been for the past 5 years. Booked this as was keeping cost low. Overall the property was really clean and in a good location.
Pros;
Room was big in size and suitable for what we needed.
Free onsite parking was a massive bonus compared to other places we’ve stayed in.
Location is ideal for tourists
Cons;
Communication from the host wasn’t the best - The website is very confusing regarding Air-Con in the room. We checked in late and the room did not have air conditioning. We was offered a portable unit or to upgrade to a ‘superior room’ both for a cost.
We also was not told that the poolside bar/cafe was closed for staff holidays for 2 weeks. Whilst I completely agree with allowing the staff to have their well deserved time off, it would have been nice to know this. Due to the bar being closed there wasn’t any way at all to purchase and food or drinks on site. If we had of known this we could have stopped on the way to the hotel and brought stuff with us.
We didn’t realise that sunbeds and umbrellas around the pool were a paid for extra. On this occasion we only had 3 full days on holiday so it wasn’t the end of the world, but it we had of brought our daughter and come for a week, €5 for 1 bed and an umbrella per day would of added up.
Overall really nice hotel and depending on cost I might stay here again, but would’ve been nice to know more info beforehan