Got two single beds instead of the double I booked. Didn’t get room service every day, ran out of toilet paper and shower gel. When room service did come, she didn’t give us new towels, reused the same ones.

El Riad excelente, solo que la llegada fue complicada, ya que el servicio de internet contratado no funcionó a la llegada y por suerte el taxista nos compartió su internet para poder habilitar Google Maps y descargar las indicaciones para llegar, ya que son laberintos complicados, ya que son totalmente nuevos para nosotros.

Great place

Its a cute hotel close to the plaza. To get to the hotel you need to walk so no big bags if you can. The staff, room & amenities were 5/5. Really friendly. You can see the mezquita from the rooftop which is really cute.

Super moment, le personnel est génial et généreux Je conseille

Nos encantó y la gente súper agradable y profesional. Volveré seguro

Riad très propre et agréable. Le personnel est serviable et aux petits soins. Endroit également bien situé. Une amie me l'avait conseillé je ne regrette pas.

The Riad is just the perfect Place to stay in if you are visiting Marrakesh. We stayed there in August, so it was pretty hot during the day. But in the nice patio it was cool an on the comfortable couch next to the little pool you could enjoy the day. All the staff was really nice and helpful. Breakfast was as great. We really had nothing to complain. Just a wonderful place to be.

We had an issue the first night we were there in that our air conditioner wasn’t cool enough. The next day however Fatiha and Hassan were standouts in customer service. They came to us and got us a new room which was much nicer and coordinated free massages for all of us. Our flight didn’t leave till 6.pm the next day and they let us use an unoccupied room to shower and nap before our flight. Fatiha and Hassan were exceptional in treating us well. They were the epitome of excellent customer service. The owners too were great empowering their employees to help us! Thank you Fatiha and Hassan for a great trip

Un rihad con mucho encanto. El personal no habla español ni inglés y se vuelve un poco difícil la comunicación, pero hacen su mejor esfuerzo

Buena atención y muy limpio

Lovely riad, a much needed oasis in the chaotic heart of the city.

Me gustó bastante. Es un lugar lindo, como un oasis en medio de la medina de Marrakech. Tranquilo y seguro, cerca de la plaza y a la vez largo por el ruido. Personal servicial y cordial. Habitación cómoda y limpia. Cama confortable. Desayuno bueno.

Très beau Riad idéalement situé entre la place Jemaa el fna et la mosquée de la Koutoubia. L’accès par les petites ruelles est surprenant la première fois mais c’est le charme de la médina L’équipe du Riad est très accueillante et attentionnée Je le recommande sans hésiter

Camera piccola ,umida e maleodorante, pagata per suite. Mancava telefono in camera , schermo piatto, etc. persino il sacchetto per la biancheria sporca. Personale ottimo, cibo buono , posizione buona.

De locatie, de uitstraling en het personeel zijn super!

Es war sehr sauber, gemütlich eingerichtet, immer angenehm earm (was um die Jahreszeit nicht selbstverständlich ist). Das Personal war absolut freundlich und sehr hilfsbereit. Jederzeit wieder!!

Qualità della struttura, pulizia, Personale disponibile e molto cortese.

Das Zimmer war sauber. Dusche auch Sauber wie Zuhause. Personal freundlich und hilfsbereit.

What a beautiful oasis of a hotel! Down twisting turning cobblestone narrow walkways, is a well-lit entrance to a beautiful, blessedly peaceful Riad. We were received with hot mint tea and a comfortable place to sit while checking in. Our hostess was charming and carefully explained info about our stay and the area. Our room was wonderful, spacious. Loved the rooftop terrace! IF you want to stay in the Medina and also have walking access to newer hotel area, this is a great place to stay!