We had a lovely stay, the hotel is on wonderful grounds and has real potential to be brilliant, which some easy changes.
The rooms need refreshing, There was a curtain hook on the floor, so meaning sharp object left lying there and also leaving huge hole in the wall. The ironing board was super old and needs a new topper, The iron was missing from our room but a staff member did bring one quickly which was great. Walls need the old wallpaper removing and repainting as has stains on, and carpets need cleaning. The French door was unlocked when we checked in, but fortunately we realised else could have been unsafe, it was a struggle to lock but we managed. The room door too was rather shakey and didn’t feel very secure.
A few touches you could add are perhaps complementary water in the room, and a tea/coffee facility.
Breakfast was good, sausages were nice and poached eggs were cooked very well. But the coffee was cold telling me the canister/flasks used are either not working or the coffee had been there a very long time. though when I advised staff they brought a new one out.
Staff were all very friendly and helpful. We were given a late check out of 12pm due to a fire alarm going off in the middle of the night on the first night of our stay.
I would stay again regardless, but the changes would increase my rating.