Was disappointed in the fact that we extra money for a Hotel with a bar and they didn't even have it open

Very

The room wasn’t clean in general. It’s not the housekeepings fault for that. On the third day of my stay I got a phone call from the front desk stating that my dogs were barking and that I couldn’t control them. I explained to her that there was a dog that was across the hall that was barking, and my dogs were only reacting to it. If she would’ve looked at how many nights I had already stayed and that there weren’t any pior complaints about my dogs prior to that. Then to say that I couldn’t control the dogs. Myself was just rude and out of line she did apologize to me over the phone later in the day, but only because I called later in the day,to let her know that the other dog from across the hall was barking again, so she would know that it wasn’t my dogs,. That’s when she apologized. She also mentioned to me that she would follow up with me and never did. Then later on in the night, she said that she would follow up with my mom and never did. I feel like it’s very unprofessional and the entire situation made us feel very unwelcome and uncomfortable. I did get an email from someone probably their supervisor saying that they were extremely sorry I had a bad stay, but they didn’t offer me anything in return for that. It’s not that I expect anything to be free, but it just seems strange to a generic apology.

When we arrived we needed a shower bad. It was broken, lukewarm at best. Then the maintenance guy came and fixed. Just woke up exhausted because the curtains and blinds are also broken. Can’t shut the curtains and the room is bright and sunny at 6:49am. Will be talking to management.

Very enjoyable stay!!

Thank you! We enjoyed the stay.

The location is great, lots of shopping and food options within walking distance. The hotel is clean, well maintained and has great common areas. The staff was pleasant and efficient and the rooms were very clean.

Everything was excellent

Pool was cloudy wouldn’t dare go in it not up to Marriott standards

great place, we will come back next year!

Loved the location just wished that breakfast was included.

This place is a good option! It’s nice, and clean and is in a good open area. I loved how close it was to target, and some tourist attractions. It is rather pricey, especially given the fact that you pay for parking, and any food (no included breakfast). So definitely keep that in mind, but it was worth it considering most nice hotels in the area don’t allow people under 21 to reserve rooms. As someone who’s younger than 21 and travels, it was nice to be able to have a clean, comfortable room in a beautiful area! Highly recommend to younger individuals who don’t mind the extra cost!

The property was well maintained. Rooms were clean and facility was clean too. The lady at the front desk was not very knowledgeable. She told us there was a free/complimentary continental breakfast but we could only ever find the bar and she never told us what time checkout was or if we had to checkout vs like just dropping our keys off at the front. There was hardly ever anyone at the front desk. We had to stand there for awhile and they. Overall good stay though!

Check in was easy. Property is clean and very modern. Staff was very helpful.

The town is very pretty nice views. Very clean and quiet.

It was a good stay…family came as well and they accommodated us with adjoining rooms. But, when we got there they informed us that we were required to pay $15/day for parking…surprised as this was not a downtown kind of hotel. I think that needs to be put in the info for the hotel.

Way over priced more like a 2 star

Clean, comfortable, lobby was spacious with a lot of seating and a nice bar area. staff were friendly and gracious.

Over priced hotel. No breakfast included. Extra charge for parking. We were on a 2 week vacation and this was the most we paid for a room by $100/night with the least amenities. I would never stay here again

Very clean very close to hot springs and downtown