Great breakfast buffet, one of the pickup locations for tours

Location is great in proximity to the city center. Staff were very helpful in navigating transportation for tours and trains.

Friendly and helpful staff. Great location.

Lovely layout to the hotel, around the courtyard. Would have given a higher rating if they had a water filter so we could refill our bottles easily.

This hotel was nice, clean, friendly and accommodating. They held our bags for 4 days while we hiked the Incan Trail. They have laundry service and a could breakfast buffet. The staff were attentive and friendly. The hotel is so close to the plaza de Armas and Qorikancha great location in the heart of Cusco.

Beautiful property, close to everything Cusco has to offer. Nice breakfast, pleasant staff. Do not expect A/C or fans so can be stuffy.

Un hotel muy bonito limpio con muy buena ubicación el desayuno es sencillo

The beds were super comfortable

This place has very comfortable bedding, clean and quiet also, it’s near the plaza and almost walkable to everywhere.

Perfect location for the walkable old city. Fantastic bakery across the road

Roxana the receptionist and Waldir the bellboy were amazing. Super hospitable and always made me feel so welcome. Every time I returned to the hotel, they genuinely welcomed me back. For the price they charge, the hotel is acceptable but it is old and the room was small with no view. It's not soundproofed at all so you easily hear people passing by - if you had a room like mine on the ground floor. I really loved the two employees and think they should be recognized. But the hotel product itself I did not like.

The hotel is very charming and has a restaurant if you feel lazy to go out or if you have to get a very early the next morning. The rooms are small, but very clean and the bathroom is comfortable. The staff is very helpful if you need anything. We spent 4 nights there and had a very pleasant experience. Easy to walk anywhere!

Loved it.

Great location, easy to get to historical areas. Staffs are helpful.

Es war einfach fantastisch, dehr gute Stimmung, nette und hilfsbereite Menschen, gute Frühstück, fantastische Atmosphäre, herzlichen Fank

Staff was absolutely wonderful . We had a very early Flight home and they packed us a bagged breakfast and left with bellman!

The staff are so friendly and go out of their way to accommodate your needs. They ordered pizza for us, made us boxed breakfasts for us when we had early departures, ordered us taxis at a good price….the front desk staff are superb and the breakfast guy made us omelettes to order!

In general, we had a pleasant experience at this hotel. Here are some of the positives we noticed: Firstly, the staff members were very kind and hospitable. They even offered us tea to help with altitude sickness upon our arrival, and this was always available for anyone who wanted more. Secondly, the check-in process was fast and uncomplicated. Thirdly, breakfast was tasty, and there were plenty of options to choose from. Lastly, the beds were cosy, and the rooms were neat and tidy. We were pleasantly surprised by the high service and room quality level, and we would recommend this hotel to others.

Everyone on the staff was amazing! They were friendly, provided great service, made us feel welcome…. Breakfast was delicious with a large variety of foods and drinks. We had a team of 17 people and they took great care of us. The hotel is beautiful and so are the rooms! Everything tastefully decorated in Inca paintings, carvings, the furniture was so nice. We just loved it all!!!

Room size, cleanliness, customer service