การให้คะแนนและบทวิจารณ์โดยรวม Comfort Suites Huntersville near Lake Norman

When we arrived the Comfort Inn. I couldn't believe it the same room. I actually booked photo's advertise are deceptive. After getting in the room it was veryout dated. The sofa bed needed to be thrown out and replaced with a new one. The pool water was disgusting looking like a swamp. I wouldn't suggest booking. you'll be disappointed. Couldn't received internet inside the hotel. Television was working. I reached out to the front deck to request a refund for the room. Stating I didn't receive what I booked and was told they have not controll over photo's advertise. I was told I would be getting a refund. Now I'm disputing the charge of $141 for the night we didn't stay. We had to book another hotel for the night. Be careful with this place if thinking of staying there and don't believe what is showing on booking site's

Dead cockroach in hallway no Kleenex in bathroom, hairdryer receptecle broke

Check in took a bit, but I think it was one of those situations where a lot of requests hit the desk clerk at once. Also hotel location a bit hard to get to with the road construction. Still worth the price paid though.

Great for my husband, me and our dog. Clean and comfortable.

will definitely be back

Great place

A room on par with much more expensive hotels. Front desk staff was southern friendly. Terrible coffee.

Carpet didn’t appear to have been vacuumed. We found a phone cord under the desk and two pennys in different spots on the carpet. Dark hair in bathroom floor

Did not like early check in fee

Nothing

Simple and affordable for family of five.

Overall the hotel was good. The door locks worked VERY poorly. It always took several tries to get the door open. No hot tub anymore. Typical minimal continental breakfast. Staff were very nice. Gym was closed due to AC issues.

Bathroom sink and amenities on sink had hair on them. Empty plastic fruit cups under footstools.

Great stay!

Not totally impressed. Hotel didn’t look ANYthing like Expedia pictures. Free breakfast was very unimpressive. Cold, poor choices, barely any choices. Flattest over easy eggs I ever seen. Waffle making line way too long. Should state continental breakfast at best.

Loved having a microwave and fridge in my room. It made it helpful for my work trip to have easy stuff for lunches. Bed and room were very comfortable.

The room was clean and the customer service was great!

Wonderful

It’s isolated from all road noise yet all is very accessible for whatever you want to do. All staff friendly and helpful - room also perfect! I’d come back in an instant - in fact I extended my stay by an additional day

Good