Didn't see any staff and soap dispenser empty and broken.

Bathroom door didn't close properly so privacy was impossible to achieve. We also paid for breakfast which was not provided.....apparently this service was withdrawn on 14th December!!!

Nothing stood out a good stay other than strange bathroom door mechanism & myself and 2 other people couldn’t get the coffee machine in the communal kitchen working which was rather frustrating.

Digital key entry system was good, Clean tidy room, good continental breakfast. Thanks.

Very clean, great amenities, easy access. Warm and comfortable. Great location, short walk from docks and town. Free breakfast and parking. Highly recommended.

NO STAFF CAN'T EVEN BEBOTHED TO GREET GUESTS. STUPID PASSWORD SYSTEM. NO DOORS KEYS. COLD ROOM TEA AND COFFEE CHOUICE VERY POOR. SINK NOT IN BATH ROOM OUT SIDE. VERY INCONVENIENT. ROOM BADLY LAYED OUT NO HEAD BORD ON BED. TV VERY COMPLICATED TO USE.

Breakfast is healthy, place is clean

Room was clean and the self check in was good but the self service continental breakfast could have done with more crockery otherwise everything else was fine and the location excellent.

Access into the guest house was straight and easy. Good wifi connection. The room was clean with a good view to the outside. Bed was comfy. Kitchen/garden area was clean. Its just a few minutes walk to the city centre On a general note, I commend the management. Keep it up. I would love to stay here again

Very clear instructions for check in. Very clear re: breakfast area which was excellent. Didn't realise there was a fridge and microwave for guest use but maybe I didn't read the description properly! Definitely would stop again, more than adequate for a solo single night stay.

My door doesn’t lock and my room smells of mould

Most unusual area. I didnt feel comfortable to go out at night. Met three street kids whom did not know where New Zealand & Australia was. When a van of men cruised by us they had to go. Inside the very old refurbished building was very presentable especially the new modern kitchen and diningareas. My basement room ok just the small floor area very dirty and black mould in the corners of the shower.

Easy checkin

We had a pleasant stay, the room was clean, along with the Breakfast Area which was spotless and well laid out. Excellent for a short stay, near the park and city center, we had trouble in parking our van the space was to small, but overhaul we were happy

This was perfect for a last minute stay in Gloucester. Walking distance to the Quays. One minute from the park. Tea and coffee in the room plus a good selection for breakfast. The dining area was super modern and clean and the garden was a nice touch. Plus free parking right outside was a bonus

Everything

Excellent area for food selection

Located in the centre of Gloucester very close to a park and near to good food places.

Basic and clean accomodation. Good location for Gloucester Quays. Tea amd coffee making facilities in bedroom. Free wifi. Only downside is door entry system (no key) and my phone was on very limited battery life by end of our night out so was worried about it dying and not being able to locate the door code information. Breakfast area was clean and tidy.

Adequate parking. No trouble finding a space. 3 bays outside and 3 bays opposite. Room.and bathroom clean if a little compact. Tea and coffee provided. 4pm check in is too late though.