I stayed here as it was a 20 minute drive from the airport and said it has parking next door. When I arrived, I’d checked in online so the process of getting my key was quick and I went up to my room. Upon entering, it was evident the room had not been cleaned since the previous guest checked out. The bed was unmade, the bin was full of rubbish and the previous guest’s towels were still in the bath. This was obviously off putting but when I went to reception the 2 ladies quickly sorted me a new room (and kept telling me that the room I was originally assigned had been marked as cleaned) and I just assured them it hadn’t. A new room given and I headed up to settle in. The room was fine. A few marks here and there but that has obviously come with time (faint splatter marks on the walls, marks on the bath etc.) but the room was comfortable and spacious for a one night stay.
My real issue came when I checked out the next morning and went to the Centenary Square car park. As instructed by the hotel, I downloaded the Park Bunny app, which clearly states the car park is 24 hours, paid for my parking and went to the hotel. At 4.15am when I went to get my car it became evident that it isn’t 24 hours and actually gets locked between 12am and 6am. Not great when you’re going to the airport. I think this is mainly a problem on the payment app for the car park however Leonardo need to be careful about directing customers to use the Park Bunny app when the information is inaccurate.