Hotel had no lift and put us up 2 flights of stairs I’m disabled car parking was a public car park bed was great

This was one of the best hotels I’ve stayed here. All staff from cleaners, reception staff and catering staff were all very friendly. The place was spotless and very comfortable. Next time I visit Newcastle I will stay here again

Please don't hide the kettle and cup's in the wardrobe I didn't see them until I was leaving The shower was excellent hot and powerful beds comfortable and the Room is warm if you turn the heating up

I stayed on a Saturday night. The decor is a little dated but the room was very comfy and clean. The breakfast was great and the lady that served us was hilarious. I would definitely stay here again. Just to bear in mind that there are no lifts so you would need to be able to deal with stairs if you stay here.

Fine

Nice hotel in the middle of a lovely village. The views from the restaurant/bar were gorgeous!! Good array of shops, bars & takeaways within walking distance of the hotel. Staff were friendly.

Very comfortable stay.The room was clean ,comfy bed ,liked the shower cap which i had forgotten but there wasnt any shower gel only shampoo !!.The parking was limited .Enjoyed the breakfast which was lovely .

Staff very friendly

Every single aspec, was absolutely perfect and all combined gives a “home” kind of atmosphere.Highly recommended.

Very good in general.

Due to being so cold through night, we didnt sleep until the bedroom heated and consequently, being so tired, we missed breakfast. This was a special time for us... But sadly it was ruined by the room being so cold. We were booked for Saturday night so wanted to cancel, but were told it was too late. So it proved to be so expensive and a disappointment. We are very elderly and I feel we were badly let down. Having said that we found the staff were absolutely wonderful! Very helpful and so kind...from receptoon (particularly reception Wednesday afternoon until 11pm went the extra mile for which ... many thanks

Staff were very helpful and courteous, room was very clear but a waste bin in the room would have been nice.

We were VERY COLD. AND COULDNT SLEEP. THE STAFF WERE AMAZINGLY HELPFUL.

Great price. Great location.

All.good

No lift to room. 4 flights of stairs. Room was hot and stuffy (stayed in December) and tired. Very average room. Breakfast was ok, server had no idea about coeliac and gluten free options. This isn’t acceptable and was surprising as most places now very aware of allergens etc. Our daughter ended up with a limited choice and still charged full price. When we checked out the receptionist didn’t ask how our stay was or show any interest. We didn’t even get a goodbye. Wouldn’t stay here again

thermostat was broken in room and was too hot, matrasses could be more comfortable like the ones in travel lodge

Yes Food very good indeed

Quite expensive for what it is especially as breakfast is not included. Also no lifts so if you're disabled or have heavy luggage, this is not the notel for you

Yes