O hotel é incrível, muito bem localizado, staff bem atencioso e prestativo, muito indicado.

Trato del personal excelente

Séjour agréable. L’hôtel est à proximité immédiate de tous les centres d’intérêt.

El hotel una maravilla, el personal muy atento y profesional. Todo muy limpio. Es una experiencia inolvidable quedarte en este palacio y acierto seguro.

en la misma plaza donde está el hotel, buenas opciones para comer. El hotel está magníficamente situado.

Excelente

Prachtig Palacio vlakbij de Plaza Mayor en het historische centrum van Caceres. Behulpzaam personeel. Op verzoek kregen we meteen een andere kamer, omdat de eerste alleen een raam hoog in de muur had. Heerlijk ontbijt. Parkeren kan op een vijftal minuten lopen van het hotel - bagage in- en uitladen kan wel voor de deur.

Muy lindo, muy amables

Excellent service from the reception staff. The restaurant is excellent. The room was very spacious with a very comfortable bed.

Todo muy bn pero muchas escaleras que hace incómodo el manejo del equipaje

Great place

Such a gorgeous hotel, right in the middle of the old town. The rooms were beautiful, modern, and clean, and staff went out of their way to be friendly and helpful. Parking was secure and close by, and staff were very helpful providing directions on check in. Such an amazing stay, we would return in a heartbeat.

Beautiful and elegant. Amazing rooms. Friendly and professional staff. Restaurant in hotel. Close to everything.

Edificio muy bonito

Always a pleasure to stay at NH hotels. Clean, lovely, great staff.

Gran ambiente alrededor del hotel

The room was very warm so we requested lowering the air conditioner temperature and the manager refused saying that based on the outside weather he was not. Inconsiderate of guests comfort and well being.

Había una botella de agua de plástico media vacía del huésped anterior en el mini bar, li que hace pensar que la verificación y limpieza de la habitación no es la adecuada

The only problem is to arrive from the parking lot that is more than 6 blocks from the hotel, we had to load with the suitcases; At the exit to search for the parking lot the road is very difficult, I lost several times.

Room was wore out and with scratches all over the floor. Frame of bathroom door was out. Poor property maintenance. Mini bar not operational - refrigerator not working. Breakfast buffet service was slow and not very friendly. They seemed to be understaffed. Reception personnel was good and friendly.