Cleaning cloth left in bathroom Staff very friendly. It was a shame there was a wedding party in progress where the children where left to run around causing noise in the bar, very unfair on the staff and customers. The bar prices were very steep £24.95 for a bottle of house wine? Breakfast amazing with lovely staff.

Lovely stay, all staff friendly and very efficient in their work. Very clean and tidy. Decorating for valentines weekend really nice. 10/10 for our stay.

Room was great staff friendly

Very nice hotel. Cosy and comfertable. Lovely cooked breakfast.

Lovely large room, comfortable and clean. Staff were very welcoming and food was excellent. Will be staying there again when we are in the area.

Staff are so friendly. I love my warm welcome at reception and when I come down for my coffee at breakfast

Lovely breakfast and all meals were fab!

An unusual concept for hotel but a good one. Lovely to park right outside own room. Very comfortable, hot water and an amazing breakfast with the best scrambled eggs ever had in a hotel.

Great room, very clean. Courteous staff, from reception to the bar and restaurant. Being able to park right outside the room was fantastic. Would stay again. Recommended.

Lovely hotel

Clean, comfortable, warm room, a bit of updating would make it fautless. Restaurant modern and tastefully decorated, food was delicious and generous sized portions, the apple and plum crumble was a delight. Special mention to Claire our waitress who took excellent care of us.

A good 3 nights stay despite the cold weather. The Premier room was just as expected from the pictures, comfortable, clean and warm, once the radiator was turned on, and quiet. Only downside was the noisy cold water tap and toilet refill. The breakfast was really nice, with plenty of choice, and the evening meals also good, helped by the friendly and helpful staff. Glad we didn't stay in the centre of the busy Durham, as the drive to the free Park & Ride bus was easy.

Good stay, excellent parking right outside room, breakfast very good

Large, clean rooms, super quiet at night; comfy bed, slightly tired decor but well-equipped. Excellent staff, always available, very friendly and helpful. Excellent restaurant and great breakfast.

Beautiful venue for my brother and his new wife's wedding

Friendly staff, clean rooms & food great !!

The staff were helpful and friendly. The room was great.

The room was spacious clean and lots of little extras like slippers bathrobes toothbrush and paste in little pack. Staff were very helpful friendly and courteous. Food was delicious I had slow braised beef stew and dumplings would highly recommend it. Would definitely stay again when in that area.

Lovely hotel, rooms very clean, big beds, and food lovely

Nice atmosphere, pricey drinks