Very clean, good breakfast choice. staff especially Joe excellent. Shame Restaurant had to close on the Sunday. Had to get a takeaway. Would stay here again.

The staff members were excellent. The rooms were a bit in need of updating, but comfortable and very clean. All in all, a good value for the price.

Room pleasant, but slightly tired

The room was comfortable and the staff were friendly. The food at breakfast was atrocious, even though it was cooked to order rather than from a hot tray - badly cooked bacon, rubbery scrambled egg and cold tomatoes.

Couldn't use the shower. The bathroom was overpowered with bleech. Made me wheeze and cough. The bed wasn't secured and leaned on it and it moved sideways. Turned off the old style air conditioning units as mould spores can build up in these. Opened the windows so bearable

Clean room and quiet. Slept well in the kingsize bed. Staff pleasant. Paid for breakfast it was average. Convenient for visiting my family.

The room window did not close so asked to move to another room. The window in that room also did not close and the heating did not work so had to move back to the original room where at least the heater worked. Not ideal but no other options available

Food was awful it had to go back. Room was nice but tv wasnt plugged in, reception provided an extension lead to plug it into the wall. When they left i realised the remote had no batteries. I just gave up

Nice meals and rooms, courteous and friendly staff.

Friendly staff. Clean room. Pleasant stay.

Poor staff especially on the bar , having to que for ages to get served

Very cold room with heating on full. Got charged for 2 nights when my plans changed to 1 night with good notice even though a regular. Food dreadful

Stayed a few times. Very clean and all facilities work. Greeting at reception could be better, always quite cold and salesy : once really ill and said I had to sit down, they didn’t help and reminded me I would still have to pay before I leave. The freight cabin fork lift round the back at11.30pm is worth a miss. Not had this issue before. Otherwise good

Doors banging from 8.30am. Cleaners entering rooms and leaving the doors lock on so making loud banging noises from 8.30

Everything was really good even helped solve a problem quickly. I wasnt impressed with the chamber maid though as i asked for the sheets to be changed as i accidentally spilt my tea (a whole cup)on the bed on the friday night, when we got back saturday night after peter kay, it was still the same bedding they just remade the bed with dirty sheets. also they put away the dirty cup we left out saturday morning.

Good breakfast, friendly staff and helpful, especially bar staff. Clean room.

This hotel is average at best. Stayed twice recently, 1st time the toilet flooded under the tiles, the 2nd time there was a disgusting chemical smell when we entered the room - no wonder the windows were open. Night porter is simply not trained in bar service - a flat pint , and a 25ml baileys poured and charged for (should be 50ml).

Friendly staff, clean and tidy hotel, good parking and close to Utilita Arena. Room was a bit too warm for us and bed a bit too firm so had restless sleep.

The breakfast was unlimited It realy make my day,

Parking easy, didn't try breakfast, bathroom clean bed comfy. Stains on curtains.