Good

Very comfortable room with nice shower and air conditioning. Walking distance to basically every thing for a tourist! Staff were friendly and helpful.

Good

Rentamos 1 habitación con cama matrimonial. Cuando llegamos no la tenían, (no entiendo para que nos piden escoger tipo de habitación si nos van a dar lo que quieran) y además el hombre que nos estaba atendiendo fue muy grosero, hasta que llegó el punto que le dije: oiga solo quiero que me den lo que pague, y me dijo que hasta el siguiente día viera si era posible. Me he quedado en ese hotel al menos 4 veces siempre muy bien, esta vez el servicio al cliente en mostrador pésimo y arrogante.

Todo muy bonito y limpio

Hotel nel quartiere Malasana, storico e ben tenuto, affaccia su gran via e consente di girare il centro di Madri a piedi. Ci hanno riservato una camera con terrazzino, piccola ma graziosa, ben tenuta e ben fornita. La colazione è ufficialmente nella top 3 delle migliori colazioni della mia vita: con molti prodotti e lieviti fatti da loro, qualità della materia altissima, varietà, angolo diabetici e gluten free, spremiagrumi automatico e centrifughe appena fatte. Super!

The hotel was excellent. Beautiful decor in the rooms and the staff was helpful. The only issue that I experienced was during check in. For some odd reason, I was not able to check into my room at the same time as my travel partner and we arrived together, and I made the reservation. I had to wait for well over an hour or more which seemed very odd and was rather annoying after a long flight. However, due to the great location I would likely stay again if in Madrid.

Great location, just off Gran Via. Very welcoming staff and the most wonderful buffet breakfast I have ever experienced. The rooms are updated, clean, comfortable and of reasonable size. The property is in the middle of a major renovation, so some floors are completely finished and other still need the corridors renovated. My only complaint was the hand soap was awful bar soap, no specific shampoo ( multi purpose body wash and shampoo), and no lobby water.

Everything Perfecto

Amei ! Limpo, elegante e cheiroso .

bueno agradable

Very limited amenities.

Nice place good location.

Hotel localizado, Café da manhã excelente. Funcionários prestativos.

Staff

There was construction going on starting at 7:30 am in the hotel the 2 nights/mornings we were there. We called down to the front desk to ask about it & they seemed unaware of any construction & would call us back. They didn’t but the entire hotel resonated with hammering & drilling. Also, the pictures in the listing feature a rooftop terrace. That is only available to select guests so was off limits to us. Great location though & I would compare it to a Holiday Inn as far as amenities go.

Petit déjeuner très varié, chambre agréable, salle de bain moderne

Hotel ubicado en un lugar céntrico, cómodo y bonito.

Hotel cómodo, buen servicio y excelente ubicación

Ubicación del hotel extraordinaria!! El personal muy amable