การให้คะแนนและบทวิจารณ์โดยรวม Tequendama Hotel Medellín

Instalaciones

Bien

Atenciones y limpieza.

El hotel tenía desde el lobby un mal olor, personal con atenciones pésimas, cuidarse de pagar con tarjeta sin ver factura, me cobraron el triple, me asignaron habitaciones con camas pequeñas no obstante ser una pareja y un niño hice reclamación y no prestaron atención ni me dieron solución, el desayuno es bueno, el restaurant costoso y cierra bien temprano, no lo recomendaría.

Habitación, comida y atención al cliente bien. Sin embargo jacuzzi y turco están cerrados por remodelación, y no avisan.

Agradable jarabe en familia

Aire Acondicionado No enfria. Mucho ruido, todo lo que hablan en los cuartos aledaños se escucha. Sabanas no se cambian al hacer la limpieza del cuarto. Desague de la Bañera muy lento. Deben mejorar limpieza de platos y vasos en el desayuno.

Todo bien 👍

Wifi didn’t work, phones to call room service didn’t work, no pool deck at all even though it’s promoted through the pictures. Staff not so friendly.

The personal, they are always willing to help and breakfast which is included

Lo máximo siempre es mi mejor opción

Room assigned had no A/C and after asking for another ro

Property was great and I slep like a baby after being at another hotel in the same area. Noise was at the Minimun, compared to my earlies hotel, where it was pary allmost all days till 04:00am. The bad what I really experienced was the Service at the Hotels Restaurant. I came in late the 1st day at allmiost 19:00 hours. Upon checing in and wanting to eat some, I went to the Restuarant. Boy, It was quite bad of service. I waited like 30 minutes before me and my girlfriend was asked if We wanted something. Eventhough that I already scanned the QR code and was ready to order. After this, the food and drinks took again like 20 minutes to be served at our table. No one came back to ask if all wask OKI or not, not even bothering if We needed something else or not. After we finished earing and drinkin, We had to personnally go to the cashier, so we could pay our bill. Food was also not that good. I asked for a "frutti di mare linguine" which suppoose was with Shrimps, but there none to be seen in my plate. Also the pasta was still hard as of it wasn't cook that well. Coming from a small Island living from Tourism and seeing this, I was really embarred for this. Please Update Your service in the Restuaranto. You have a great Hotel, but you need to Fix this ASAP.

Sugerencia colocar en la nevera de la habitación productos como agua,refrescos, maní. Y colocar en el baño crema de manos, gorro de baño. Pañuelos faciales,

The exterior of the property was well maintained, and there was a security guard on the premises 24 hours a day.

Me fascinó el servicio de todo el personal. También me encantaron los desayunos y la vista dr me habitación 814.

Ruido interno (de otras habitaciones) y ruido externo, cuesta conciliar el sueño realmente

Liked the hotel, the different spaces, staff was very nice and excellent breakfast. Great experience!

Loved the place but they need to upgrade the beds already.

Excelente