การให้คะแนนและบทวิจารณ์โดยรวม Sheraton Zhenjiang Hotel

バスタブにボディソープ　シャンプーがない　洗面所には最低限なものしかない

鎮江駅の南側にあるシェラトンホテル。駅から徒歩7, 8分のところ。とても便利な立地。

Amazing hotel. Recommended.

房間空調壞了只有熱風無法降溫悶熱難眠，樓層的走道空調是正常的比房間裡涼快；住宿的兩天裡跟前台服務經理溝通過3次只是得到說會請維修員檢查看看的說法完全沒有改善的意願或實際的幫助意願。房間裡溫度高到28攝氏度無法入睡，尤其是晚餐中有飲酒身體更是悶熱難過；不能開著房門睡只好開窗降溫。這是五星的喜來登的實際住宿情況，退房後照例接到客服電話詢問住宿的經驗。其實就更換到有開空調的樓層>>>> 唉

Nice service

The building structure is the best in the city. The room was well styled and felt very comfortable. The only negative things about the room was the carpet has stains and the room temperature couldn’t be adjusted.

Very nice hotel. Classy decoration, excellent service in English, expansive breakfast buffet and great area to walk, shop and find alternate dining

Located right next to train station, really convenient. You can stay here confidently knowing the property will live up to the Sheraton standard.

入住時間處理較久 但服務跟便利性都很好 附近就是Mall

Good location, close to train. Bad checkin and checkout experience, the receptionist needs more training. I Wrong price calculation in both checkin and check out, done by two different lady. The young lady on checkin part was defending and justifying all the time, without simply acknowledge the fault... Hardware wise, room looks fine, but smoking smell too much--breakfast looks pretty simple.

Not so much to choose for breakfast. Even not Chinese. But what they had was good.

Very nice staff, friendly and prompt. Checking was quick, so was checkout. Great breakfast

Big rooms with big windows and even a tub. Very modern and clean. Only the wifi was a bit slow.

It was very clean and in a great location. Staff was very friendly and helpful. I would stay here again former.

Very good value for money as it is a very nice hotel. The pedestrian area behind the hotel also has very nice Korean BBQ restaurants.

Over all hotel has good service. Room is clean and with free bottle water. And room is true nonsmoking room.

位置好的很, 只是中餐廳價格有點貴. 中餐廳沒有可樂, 只有果汁跟茶. 可以最便宜的茶要RM400 一份. 有點不值.

酒店位置绝佳，到镇江的各个景点都很方便。 酒店服务人员态度好，回答问题很有耐心。 酒店硬件设施完备，早餐种类也很丰富。

It's the best hotel you'll find in Zhenjiang. I've been staying here for four years. The buffet breakfast is very good with cuisine from around the world and reasonable coffee. The gym equipment works and the pool isn't as disgusting as in most Chinese hotels. In the evenings, eat out, the restaurant on the second floor is like faulty towers. The entire staff seem shocked when a customer arrives. In the bar, the staff are very friendly although the chief bar tender seems to think he's James Bond.

房間可見灰塵未擦拭乾淨，人員訓練有待加強，由A房間打電話請客服送冰塊到B房間，特別強調是到B房間，還是送到A房間來。酒店附屬中餐廳人員情況亦同，感覺不專業且員工間大聲聊天無視餐廳內尚有用餐客人，實在是五星級酒店內少見的情況。但前台人員服務態度親切。