Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities

Tolle Lage ! Großartiges Restaurant mit fantastischer Terasse. Tolle Aussicht

Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.

Great location. Lovely views. Nice bathroon. Super breakfast.

Beautiful hotel, with modern design, but remaining comfortable and eco friendly

The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.

Amazing view and decoration !!! Personal very kind

Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great.

O restaurante e localização é o ponto alto. Poderia ter TV no quarto já que depois das 18:00 o bairro fica deserto, sentimos falta, de resto, é um bom hotel no Cerro Alegre.

Very clean and comfort

Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!

As fotos não demonstram tão bem, mas o hotel é claro, limpo, organizado, com decoração rústica e toque moderno. Fomos muito bem atendidos e foi possível até deixar a mala antes do check in e depois do check out. O quarto estava super limpo e possui ótimo espaço. A limpeza do banheiro também impecável, cama confortável, toalhas macias, com shampoo, sabonete e condicinador, além de secador de cabelo. Realmente me surpreendeu em relação a algumas avaliações. Valparaíso é feita de muitos morros e o hotel ainda fica em uma boa localização considerando a estrutura do bairro. Dentro dele existe o máximo de 3 lances de escada, mas novamente, considerando o bairro, super tranquilo para ficar. Café da manhã com opções mais simples, mas acredito ser da região. Vista linda do andar do restaurante e possui ótimo comércio ao redor.

Very funky hotel with charming atmosphere and interesting furnishings. The location was outstanding. Staff were super friendly.

Beautiful hotel. Great service. Restaurant (with view) is great. Neighborhood is wonderful.

They staff are really nice. Recommend a tattoo shop close to the hotel. Amazing view too

Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.

My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.

Excelente localização, a equipe é muito atenciosa, quarto confortável

Vue magnifique, beaucoup de resto, cafés,boutiques et galleries tout près. Le resto avec terrasse sur place est aussi excellent.

Nice hotel. Great location. Amazing views from restaurant/cafe terrace.