⭐⭐⭐⭐⭐ Excellent séjour à l’hôtel Quality Inn & Suites Orléans ! Nous avons passé un excellent séjour. Le service était vraiment impeccable, avec un personnel très accueillant, aidant et disponible en tout temps. La propreté était au rendez-vous : chambre très propre, espaces communs bien entretenus et piscine propre. Nous avons particulièrement apprécié l’attention et la gentillesse du personnel. Une très belle expérience du début à la fin. Nous recommandons vivement cet hôtel et nous y retournerons avec plaisir ! 😊 Merci à toute l’équipe pour cet excellent séjour !

We have been staying here for a while now. But customer support has been declining.

Very overpriced. Dated hotel, slow elevator. Went with a group under a block rate but everyone had different rates. Won’t be back.

Everything is good

I saw the swimming fool was not clean enough. Abd no towels in the swmming pool area.

This hotel claims they are newly renovated. Absolutely not true. The halls were disgusting. Stairwells were dirty. Marks and dirt all over the walls. Things were falling apart. The breakfast was very basic with plain bagels toast and eggs. Trying to check in was a nightmare. There was a sign at the font desk that said “be back in 10 minutes” and no one came for over an hour and a half. Despite us trying to call the hotel mainline and ask if anybody was literally working there we finally found a housekeeping staff, and she went and got somebody which took 20 minutes. They jacked the price up, knowing that there was a football tournament in town. Paid over $300 a night for an absolute trash Pit. Never again we were booked for three nights, but left after two. I had to move hotels I could not handle it. They were dirty plungers in the hallway for two days.

Breakfast was good. Cleaner keeping the dining area was very good. Property was in need of some tlc and the hotel in general was dated.

A

I had a reservation at Quality Inn Orleans on Sunday, July 26, 2026. I checked into my room at approximately 9:50 p.m. Shortly after checking in, I went to take a shower. While I was showering, I suddenly noticed a large bug crawling on my leg. As I looked around, I saw several more bugs in the shower area. Startled and trying to get away, I slipped and fell, striking my head on the floor. The condition of the room and this incident left me extremely distressed and feeling unsafe. As a result, I was unable to continue my stay and checked out at approximately 11:30 p.m., returning home instead.

Room was ok. Few things needing some tlc. Got the room above the pool. Floor vibrates constantly off and on all day and night. Bed was extremely uncomfortable.

Clean and spacious room, comfortable bed and amenities

Service was great and quiet family place

the hotel was clean, and worked well for where we had to be, the only bad comment is the elevator, one elevator in the place including it for staff for housecleaning wasn't very efficient.. need a service elevator so that the main elevator isn't tied up with that.

Seul petite chose on entendait les locataire du haut marcher fort une parti dla nuit mais pour le reste tout était parfait

When asking for the final invoice, they wouldn't give one to us, stating that since it's a third-party booking, they are not authorised to give it out. We do book a lot of hotel rooms through Expedia, and the hotels do give us a copy of the invoice even if paid through booking. So very disappointing on this end, but a very nice hotel. Traveling for a company, so we do need the final invoice with the tax numbers in order for us to have the proper reimbursement that we are allowed.

Entrance doors were broken, Flower pots filled with cigarette buts and old coffe cups Front facade badly in need of paint job

it was not good experience

Didn’t get refunded my $200 security deposit despite not damaging a single thing, we were there for 1 night, maybe 13 hours. I inquired about it at the front desk and was told “you’re all set”, so come to find out, the charge is still on my credit card, not refunded. Tiny pool, no hot tub, nothing for kids to play with in the pool or life jackets for kids. The gym was also tiny, and you couldn’t plug in the treadmill as they didn’t have an outlet for it.

The staff were very friendly and helpful, but the facilities were in poor condition. The floors looked old and worn, the walls had scratches and marks, and there was no drinking water available.

Originally booked and paid for 4 nights. Plans changed mid trip and only 3 nights were required. Management refused to reimburse for the final night that the room was no longer required.