พนักงานบริการดีมาก คุ้มค่าเกินราคา

Overall its good

Hema and Zeeshan made our stay wonderful

Very good

Great experience, friendly and helpful staff

Good property!! Location is kind of outside the city ! Hard to get uber or any ride Bathroom was not very clean but in ok condition Overall 7 out of 10

Spacious rooms and professional staff.

The location had a great view of the city and the mountains. The pool was clean and the staff was nice. Things that could have been better. The rooms could have been more air tight and the hotel could use to invest in a water system for the washrooms water. It was hard water and it was not the best on the skin

Not good not a property to be recomemded

Property was amazing , sunshine lawns gorgeous . Petals on icing is petite cultural programs

Run down hotel with poor quality staff. The hotel is also outside the city.

Very slow service at check in and at restaurant for breakfast ( only one live counter for breakfast for entire resort ).Bathroom Towels were very hard and too old. Welcome drink was yuky

The staff at the restaurant was great. Lovely, smiling and efficient!

La gentillesse du personnel et les activités dans l’établissement (jeux, table de Ping Ping).

Thsi hotel charges stay in guests forign currency by converting at iys own exhorbitant self created exchange rate thus adding another 7%-10% to the coat. Even though the credit card slip states that guest

I had guaranteed the stay to my Visa which was to be charged in case I donot show up. Hotel collected full payment on visa 4 days prior to arrival & used their own exch rate of Rs.67=US$1.00 whereas official exch rate of Visa is Rs.71-.34+$1. This hotel mgmt is dishonest & fleece guests by using arbitrary exch rate by keeping a markup in conversion while my reserve card is Foreign Transaction free. I complained & got the biggest run around of my life all the way upto the F.O. Manager & when questioned they show ignorance full aware of their fraudulent activity. Beware, hotel bill will increase by almost 10% than booking rate if you are using foreign credit card. There is no escape as they already process payment 3-4 days prior to arrival. Very sneaky way o pad the income. I was scouting for a good hotel for 50 extra rooms for my Son's wedding later this year, but will look for other properties. Housekeeping deserves improvement as they didnot refill towels after cleaning rooms.

Great hotel very friendly staff would definitely recommend this place to stay. Nothing was to much fornthem to make our stay a memorable one.

It was a very pleasant stay. Very interesting architecture and excellent view of the city.

Terrible customer service,Staff wearing dirty uniforms, no cleanliness, and food is below average.

Too old and lack of maintenance Not close of been a 4 star hotel