Nice place but to expensive

Très mauvais service pour un hôtel 5 étoiles. Deux semaines avant mon séjour, on m’appelle pour me demander de changer de type de chambre parce qu’ils avaient fait de l’overbooking. J’accepte malgré ma déception, mais je précise clairement que je veux deux chambres fermées, un lit pour enfant et que le divan-lit soit préparé avant notre arrivée. Le jour de notre arrivée, la chambre n’était pas prête avant l’heure prévue. J’accommode la situation, mais l’hôtel ne fait aucun effort pour nous accommoder en retour. En entrant dans la chambre, je constate qu’ils ont installé un parc pour bébé (Pack and Play) au lieu d’un lit pour enfant, et que le divan-lit n’a même pas été ouvert. J’essaie de joindre la réception : personne ne répond. Finalement, quelqu’un décroche, me met en attente… puis raccroche. Je rappelle à plusieurs reprises pendant des heures, sans aucune réponse. Nous n’avons donc pas eu d’autre choix que de coucher notre fils de presque 4 ans dans le parc pour bébé. Il s’est réveillé en pleine nuit parce qu’il était beaucoup trop petit pour lui et a dû terminer la nuit dans notre chambre. Entre l’overbooking, le manque d’organisation, l’absence de suivi et un service à la clientèle inexistant, cette expérience a été extrêmement décevante.

The outdoor hot tub with the view of the frozen lake (in March) was very unique and we enjoyed it thoroughly! Next to it, the sauna was also very convenient. The staff was also very pleasant and helpful.

We had such a wonderful stay at Ripplecove! We were there with our two kids, and it was the perfect mix of relaxing and family-friendly. The property is beautiful, the lake views are stunning, and there was lots for the kids to do. The staff were welcoming, and everything was clean and well taken care of. We left feeling refreshed and already can't wait to come back. Highly recommend!

Quiet. Nice staff.

Professional, well run, excellent restaurant

Le site est magnifique, sur une presqu’île dans une baie du lac Massawipi. Le personnel (réception, concierge, restaurants et bars) est très attentionné et efficace.

A beautiful last day of vacation! Massage and all! So peaceful and relaxing

Clean, large room. Comfortable bed and pillows. Prefer full shower enclosure versus half glass wall. Like scent of toiletries provided. Love pool, hot tub, water crafts, bikes, sitting areas. Friendly and helpful staff. Beautiful views.

Tranquillité des lieux, bel accueil! Merci!

Gorgeous hotel, incredible setting, and the highest level of service.

It was a great trip

Le charme de l’endroit et du personnel en font un endroit unique

Perfect couples get away

The room was fine as was the view. The food was magnificent. The pool area needed work. On our second day , we were awakened by very noisy neighbors in the early morning, not very pleasant. The staff were efficient,

We recently stayed at Ripplecove Hotel & Spa as a family of three visiting from New York City, and it exceeded our expectations. From the moment we arrived, the lobby service was warm, attentive, and genuinely welcoming. The property is stunning, with beautiful lake views and a peaceful atmosphere. Our room was spacious, stylish, and very comfortable, with an amazing lake view. Everything felt thoughtfully prepared, down to the smallest details. We especially enjoyed the outdoor areas by the lake—it felt like a private retreat. Canoe and pedal boat activities were fun, and riding electric bikes through nature was a highlight. Dining and breakfast were also excellent, both in quality and service. What made this stay special was the perfect balance of luxury and a relaxed, family-friendly feel. We left refreshed and already thinking about coming back. Highly recommended for couples and families seeking a peaceful getaway. Thank you to the entire team for such an amazing experience.

Propert location

Beauty And the view

Wonderful

Restaurant didn't open until 8:00 AM. No coffee available. No ability to stream through TV's and almost all available channels in french. Lovely property and room but missing on little comfort-service items.