The hotel is old and somewhat disorganized and not that clean, the food is good and it has s good location. Please do not book any tours with them, they not only overcharge you and tell you everything will be perfect since they want good reviews but the truth is after you pay they never answer your messages, if they come to do the tours they are always late and for the hot air balloons me and my family woke up at 4 because it was supposed to be at 5 and no one from the hotel answer or the guy who I booked with yunis even pick up after 40 minutes to finally tell me it was canceled which was a lie because I found out balloons dud fly that day and he didn’t even book that just to make you buy a package that its not even reliable

Værelse er rent , var lidt slidt men ellers pænt. Poolen var kold. Fik en fantastisk service af ham der bestyrer hotellet Osama , arrangere tur for os også da vi vil til Kairo så sørgethan får flybillet Hotel transport frem og tilbage samt chauffør og guide til vores to udflugt i kario

Abbiamo soggiornato due notti all’Hotel El Mesala e ci siamo trovati davvero molto bene. La posizione è eccellente, comoda per visitare la zona e allo stesso tempo tranquilla. Il personale è stato estremamente disponibile e gentile, sempre pronto ad aiutarci con il sorriso. La vista dal ristorante sul rooftop è semplicemente meravigliosa e anche dalla camera si gode di un panorama bellissimo che rende il soggiorno ancora più speciale. Un’esperienza positiva che consigliamo volentieri!

Globalement Bon rapport qualité prix. Hôtel bruyant par la proximité de la corniche et la finesse des murs.

Room was extremely dirty, dusty and used. Linens were dirty, someone used the bathroom and was never cleaned. Extremely disappointed!

Great Nike location on the West Bank for trips to all West Bank activities. Friendly staff and great room rate with nice breakfast on the roof top terrace with views of Luxor temple and the Nile

Henkilökunta oli hyvin, hyvin kohteliasta ja sijainti täydellinen nähtävyyksiä katsomaan. Siivouksen, tai mitä tahansa tarvitsimme, sai aina pyydettäessä

Amazing location and Nile, Luxor temple views. Friendly and helpful staff, and good food and service. Fantastic juices from the juice bar.

I don’t understand why they don’t bring out your included breakfast all at once instead of doing it like it is a three course meal with the omelet as the last course. Staff need better customer service training instead of looking at “guest” like an ATM by certain staff. After giving out all tips with the head guy, this guy came back to ask for more once the head staff leaves. Said “need more tips for the chef.” No sleep to my last night of stay ( Thursday) as the roof top music is loud and did not stop till 1:30 am. Upon arrival they called another guy to make you sign up to their jack-up price tours but it does gives you the convenience and not to be hustle by the outside taxi operators or tour operators. Need to put a hot kettle in the room at least for access to hot drinks for those who needs it. Just FYI

Ottimo soggiorno Posizione fantastica. Staff e general manager molto gentili professionali disponibili per ogni esigenza. Pulizia perfetta buon ristorante. Ottimo rapporto qualità prezzo.

Emplacement exceptionnel au pied de tous les départs (montgolfière, sortie guidée, etc. ) Personnel aux petits soins ! Rien à redire merci beaucoup !!! Je recommande +++++ !!!!

I really enjoyed my stay and having previous been on the east bank the west was a very nice change and much calmer. The view is fantastic, and the beds and pillows very comfortable. As with everywhere in Egypt there is some noise, but I slept better here than anywhere else I stayed. Great location for visiting sites. Islam helped arranged trips and all the other staff were also very friendly and helpful. Dinner at the restaurant was very tasty and huge portions.

Zeer vriendelijk personeel. Kamer prima en met een fantastisch uitzicht op de Nijl. Badkamer matig. Ontbijt goed. Heel leuk dak terras.

Very noisy air conditioner

Yet again an excellent day at the hotel. Staff very helpful and looked after your every need. Nothing was too much trouble. Same time next year!

My Stay in mésala was fine . Why you don’t asked about my expierence with the hot balloon reservation that was cancel. Would really appriciate that

Hôtel très bien placé Personnel pas très agréable Comme par hasard on a mangé au restaurant de l hôtel et le moniteur de carte bleue ne fonctionnait pas on nous a demandé un paiement cash. Ca nous a coûté cher en commission à la borne ATM au pieds de l hôtel, pour 20 euros nous avons été prélevés 25,6 euros.resultat 5.6 euros de frais et pourtant nous n avons pas de frais de carte à l étranger Personnellement je ne recommanderai pas cet hôtel vis à vis de leur pratique

Bem localizado, equipe muito amigavel. Rooftop dava de feente para o Nilo.

very good location. Wonderful, cozy, small hotel. Good, very friendly service. Recommended.

Super Aufenthalt, gute Kommunikation. Osama ist ein guter Gastgeber und kann entsprechend bei der Gestaltung des Aufenthalts unterstützen. Das Hotel ist gleich an der Anlegestelle gelegen. Mit einem herzlichen Blick auf den Tempel von Luxor.