The staff training must be very professional because all of the staff without exception from the front desk staff to the housemaids to the pool staff were extremely polite, smiling, helpful and immaculate Everyone possessed a smile and a cheery helpful manner Weakness is that there is no “bar” other than a large communal rectangle area near reception which serves as a bar - no atmosphere and not relaxing The service makes up for this weakness but if you want a drink in the evening you have to leave the hotel which is a shame

This is a really beautiful, spotlessly clean hotel with a wonderful pool. Our room was upgraded and was huge, with lovely views of the pool and the sea. We had booked bed and breakfast but had intended to eat dinner in the hotel too. Unfortunately this proved to be tricky. I am dairy intolerant and whilst the buffet was clearly labelled, the labelling used 2 different systems and it was time consuming and stressful to find options I could eat. The poolside restaurant we tried had a lovely location but again limited options for me. Staff ensured I could eat the meal provided but it seemed like less thought had gone into the guest experience for those with food allergies or intolerances. For example there were around 25 different breakfast pastries, including 3 or 4 which were gluten free but non which were dairy free. A simpler way of communicating allergy information to staff and a little more thought about guest experience for this could improve things hugely, e.g an allergy card to put on the table so you don’t end up having to constantly re explain. In the end, we ate out in Rhodes as restaurants provided a much less complex experience. There were enough breakfast options to eat but limited variety for me.

Excellent hotel in great location. 5 Star service given by ALL staff - from front of house to waiters, bar staff, cleaners and the unsung hero - the Pool Man. My Delux King room with Balcony faced the pool and sea and was excellent.

Excellent friendly staff, great location if you’re looking for some quiet down time but easy walk into centre of Rhodes. Only a few minor things that didn’t quite meet 5 star- no water fountain in the spa/sauna area. Rooms were good but lack of signage to elevators/stairs. First day was a mystery tour trying to find way from room to exit!

Superb

Overall very nice hotel. Five star in service and amenities but four star in quality/style of the facility itself with property overall needing refresh in some places. Great breakfast buffet and excellent pool.

Great hotel. Has all you need. Very clean rooms, the staff is very helpful and friendly. We recommend it very much.

Excellent hotel. Amazing staff made the stay memorable. They really are brilliant. Room was lovely and sparkling clean, serviced daily with housekeeping visiting morning and afternoon checking on towels, water, mini bar etc. The wifi was great, even for work -teams calls etc. never used the pool but it was beautifully clean and well subscribed. 15 mins from old town made it a perfect location with spectacular views.

Kein Frühstück im Freuen möglich. Dinner draußen könnte netter hergerichtet sein können. Für lunch ist es ok

This was my first solo trip and I couldn't have picked a better hotel. The food, staff and facilities are fabulous and I couldn't fault a thing. I would return in a heartbeat

Great place, 3rd time here, will definitely be back!

Top Hotel, freundlich, sauber und sehr gute Lage.

I had a wonderful stay at Hotel Platinum Resort in Rhodes. The customer service was excellent – the staff were attentive, professional, and always willing to help. The hotel itself was spotless, with everything kept very clean and well maintained. The atmosphere was vibrant and welcoming, and the food was of very good quality with plenty of variety to enjoy. On top of that, the views were absolutely amazing, making the whole experience even more memorable. Overall, I was very satisfied with my stay and will definitely return in the future. Please keep up the same high standards – it truly makes a difference!

Pool area was great, the restaurant themes were different every night which was good. Lacking in evening entertainment, the especially for teenagers.

Et veldig fint hotell med god frokost og fine fellesområder. Deilig at man kan bestille mat og drikke fra solsengen. Nydelig solnedgang fra terrassen med utsikt utover bassengområdet og sjøen. Kort tur med taxi eller buss inn til Rhodos by. Ungdommen likte veldig godt å spille padel-tennis. Det eneste vi var skuffet over var at det luktet muggent fra badene på rommet. Vi hadde 3 rom og alle luktet desverre mugg. Det var også litt få heiser så man må vente en stund på den, men man kan gå i trappene og få litt trim i stedet. Det er veldig fint å løpe eller gå tur langs sjøen inn mot Rhodos sentrum. Område er litt mere vindfullt enn østsiden av øya, men det er gøy å bade i bølger!

Tout était vraiment au top, personnel, nourriture, services etc.. Dommage qu il n y ai pas grand chose autour de l hotel pour se divertir en soirée et que les animations proposées au bar de l hotel finissent à 23h00

Amazing staff, so attentive and nice! The breakfast was amazing! Pool area to die for.

Super hotel, lovely pool, towels provided for sun-beds, bottled water provided in room each day. Excellent choice of food at breakfast and always a warm welcome from staff. Easy to use App to order food and drinks to your sun-bed, or mini-market where you can buy drinks, snacks and ice creams and charge to your room. Lots of excellent restaurants nearby to walk to. Beach across the road from the hotel very stony and sea was quite rough, umbrellas and sun-beds available for hire. Short taxi ride to Rhodes old town, lots of lovely shops we had fantastic meals in il Borgo and mama Sofia, definitely worth booking in advance as large queues outside. Only downside, not really enough sun-beds in July if you get down to pool after 11am, although staff are very helpful at finding spare beds and moving them for you.

A very nice hotel. Great pool. Lovely room. Good breakfasts. Staff all seemed happy & were friendly & helpful. Both pool bars have excellent teams. Aquafit/Aquayoga led by two young Ents staff twice a day was great. Cooking lessons on a Friday super. Because the hotel is so nice, once you get outside the grounds the area feels a bit underwhelming, but there are decent places to buy water, booze etc & restaurants & bars 3 minutes away (Greek, sushi/Korean and more) & lots more down towards Ixia (mainly Greek, but a good pizza place too). Best were Olympias on the parade and Le Gourmet on a side street in the Ixia area. Bus stop to Rhodes is very convenient (bus takes 10 minutes, but can get v busy). The walk into Rhodes is easy & safe, and particularly nice early morning or early evening; takes about 40-45 minutes. Taxis available over the road (there is an underpass) & would be cheaper than bus if there’s more than 2 of you. Rhodes Town is a must visit. Excursion place on the parade outside the back of hotel (Manosgoing) sold us a couple of very enjoyable and very well organised trips. For a sunset drink on the beach try Anna’s Place, just behind the taxi rank

It's always a pleasure to stay at the Atrium Platinum. A professional staff and outstanding accommodations.