การให้คะแนนและบทวิจารณ์โดยรวม Sandos Cancún All Inclusive - Adults Only

We stayed for a week and had an amazing time at Sandos Cancun. All of the staff from the Front Desk, Restaurants, and Resort Activities provided outstanding service and were friendly with great attitudes. We felt very welcomed from the moment we walked in. The Resort is smaller than others but felt like the Staff cared more. Our Room was a great size with a balcony and a great view of the ocean. A/C kept the room very cool. Bathroom was a good size and clean. Food was very good at the many Restaurants and the buffet was a solid choice for meals if you didn't have a reservation somewhere else. St. Trop was outstanding for Breakfasts and Lunch. Drinks were great and it never felt like we waited very long for a drink. The 3 pools were the best feature by far. They were never too crowded and we could always find a spot to hang out. Beach access was nice and the only downside was the seaweed but that was no big deal to us. We will definitely be coming again at some point. I couldn't recommend this gem any more!!

It was a great time!!! Thank you to everyone!!

I wish the property had better staff that attended to your needs . But overall good experience

Great resort !! We highly recommend it

They need more good options, mood enough lounge chairs

Great

Staff are all extremely helpful and friendly, more than willing to accomodate dietary restrictions and other requests. Room 527 had some issues: Bathroom was a little run-down due to poor ventilation (paint peeling off the door, etc) and the sink drain stopper was stuck. The food quality could be improved. The other restaurants aside from the buffet provide some nice variety, but require a reservation. For some reason, zucchini is served at every meal, regardless of which restaurant you go to - some variety would be appreciated. Bartenders were all extremely skilled and generous. Happy to accomodate different drink requests. Events staff were energetic and good at hyping the crowd up.

Bueno

The entertainment was phenomenal!

Rooms where okay a little outdated but not too bad. Hotel only had 3 restaurants and it was difficult to make a reservation. Food was average.

I absolutely loved this resort! The food options in the speciality restaurant were very good but the buffet lacked. Lorenzo was the best waiter we had, so fun, playful and provided great service! The resort did go above and beyond for my birthday there was a bottle of wine and chocolate covered strawberries in my room and they sang happy birthday to me at the restaurant! I will definitely be back soon!

La estadía en es Hotel fue 10/10 La comida riquísima, el servicio super excelente, los restaurantes maravillosos. La vista desde el balcón de la habitación era increíble. Realmente no hay un solo detalle negativo que mencionar. Loca por volver.

Property was okay. It was outdated. Bed had a major dent in it. Good thing they put two queens together so I was able to sleep in the middle. Room had a

Wish there were hot tubs for late night pool dipping

When we first checked in the bathroom was nir cleaned. After notifying staff, they cleaned the bathroom. Overall the facilities were good. Staff was great and the food was amazing!

I liked the amenities, the restaurants, and the pools. Staff was both friendly and one security guard was rude but otherwise everyone was genial.

It was pretty much like all other all inclusive resorts except times 2.

I was skeptical staying here because of some reviews i read about this place being boring and how small it is. My opinion, i had a great time. It was a relaxing vacation. No one bothered us. It isnt really a party place but there is a guy to offer you places to go at night (safely of course) but me and my husband just realxed, did full body massages (great massages! We did them twice), enjoyed the service in the pool area (i forgot his name but he was fantastic!) The food wasnt bad but would recommend trying out the restaurants they have. The only complaint i have, during buffet no one serviced us for drinks. Im a coffee person but got no coffee, was tempted to pour myself but my husband convinced me to grab an espresso martini by the pool side haha, thanks Sandos

Will visit again in the future

The property is small. The restaurants are above average but nothing spectacular. Loved how the kept the pools heated. The spa/massage treatments were pretty good but got a better massage and price right across the street. Biggest complaint was that i was not upgraded to a better suite as an expedia platinum member even though before arriving at the hotel i verified on expedia that there were better rooms available. They said they could not upgrade me unless I paid the difference in price for the room.