The staff were lovely generally with the exception of the person I met on the last day who was downright hostile . They did a sandwich for me to take away in day one which was lovey. The WiFi didn’t work which was disappointing. I was advised to collect a router in my return but I feel this should have been addressed. I wasn’t great about staying in a room used for pets but it is what it is . The room was ok, I slept well but the shower was very slow which may not be in the control of the owners .

Great location and price. Staff were all welcoming and friendly. The room was like a furnace and it did take me a moment or two to figure how to turn the heating down.

Great breakfast, close to the Minster.

Very good stay.

Great location great staff

.

Had a wonderful stay at Gillygate. Fantastic location, near train station and main shopping area. The room was lovely, everything was explained, about heating and other facilities. The breakfast was also lovely, cooked fresh to order. Great quality too. The staff super friendly. Would definitely stay there again

We were in one of the rooms in a converted building at the back of the pub. And it was lovely. Beautifully decorated, comfy bed, lovely shower room. It was delightful. Staff were really helpful, and breakfast was fabulous. We will certainly return.

Great staff lovely breakfast. Nice room, very warm and cosy but noisey because we were next to the beer cellar with a constant hum. Would love to stay again but in a different room.

Had a great time staff were great

Nice pub nice location, helpful and friendly staff

Room OK, room 8, quiet in annex at rear of building. Comfortable bed and good night's sleep. Reception friendly, but bar closed when I returned, despite being told it would be open. Mediocre breakfast, unfriendly service. Only rubbish instant coffee and no vegetarian option for full breakfast. Walk-ins have between 09:00 and 12:00, whilst hotel guests only have between 09:00 and 09:30. I presume this is to facilitate the unreasonably early checkout time of 10:00. Poor value for what I paid, but not worth a formal complaint. I wouldn't stay here again.

Delicious breakfast, cooked exceptionally. Parking very safe. Very pleasant staff,eager to help. Very clean room.

An excellent location and quiet due to the rooms being behind the pub. Excellent full breakfast.

|Staff great, parking safe. Hotel being refurbished soon I was told. Only just been taken over and they working hard to improve the overall experience.

The £10

Very central location. Close to shops & has parking. Staff friendly & helpful. Breakfast delicious. Room was clean & spacious. Would recommend.

Wonderful place to stay close to everything lovely breakfast would definitely stay again

Stayed for one night. The room we got facec the road but it was not noisy. The location was superb because it was walking distance to many tourist places. Many restaurants & shops nearby. Staff were very friendly and helpful. Parking was very limited but no extra charges.

Close to city centre with parking and a good breakfast.single room was basic with separate private toilet and bathroom across the hall.