Other than the rooms being out-dated overall a solid stay

We booked a room for 3 adults. We were supposed to get a king size bed, but instead we had a smaller queen size that couldn't accommodate all of us. We paid about $90 per night, and were told it would cost an extra $75 per night for a rollaway bed. I told the manager that is unacceptable as we booked a room that was supposed to accommodate all 3 of us and didn't expect price to almost double for an extra bed. Apparently, this hotel is selling rooms and if you want a bed is extra... As customer we did nothing wrong, followed the booking process, specified 3 adults, and select the room that was promised to accommodate all of us. The booking process did not specify the extra fees to expect for the need of a rollaway bed. The manager didn't care at all for our concerns and not once apologized, showed any empathy or tried to work with us. To make matters worse, we've been a repeat customer for the last 3 years, but she didn't make any effort to work with us or offer any options. Simply didn't care if she lost a repeat customer, just wanted the money. It's a shame, because otherwise, the hotel is pretty nice and conveniently located.

We looked for a room for 3 adults. One of the options listed

Nice and clean room. Booked 3 tripple room with 3 ”places to sleep” in each. When I checked in I was told there is only one bed and that we had to share it or pay for extra beds. Paid 125 US dollars so that we all could sleep. Stay aware of their hidden fees!!!!

Good location ...big room ....big toilet...currency exchange just below the hotel ....standard breakfast Only negative was the reception staff in the morninv who was little rude

Staff are lovely and it's conveniently located right next to a metro stop but this is a very badic hotel. Rooms are big but amenities scarce. Water pressure was virtually nonexistent and bedside lamp didn't work. The room had two safes, neither of which worked. And there were no plugs near the bed.

A last-minute stay. Quick, friendly check in. Comfortable room, a little dated, but it adds to its charm.

Room was big ...location was very good .....little old type but well maintained ....Air-conditioned rooms ....elevator .....currency exchenge, pizza, small grocery in the ground floor .....however , the Morning reception lady was rude....

My room had no window at all and was in a bad state and the air was stinky and swampy. The hotel was overall dirty and incredibly messy (beds, bins and many other things laying everywhere). The last highlight is the breakfast: it is located at the end of a dodgy corridor in the basement. As one could expect, the breakfast was very bad as well with barely anything to choose from. Overall it was my worst experience on hotels.com.

Facil acceso desde el aeropuerto

La habitación huele a humo de cigarro, el trato de los colaboradores fue cordial.

Was terrible experience, very old building and disaster rooms , suit that i booked was terrible bed room without AC ,furniture from 50 decay , smell of tge room terrible , bathroom was terriblevyou cant use bath chair as no space to put leg etc , no light in the room , tv 14 inch , no espresso machine , hotvwater boiler broken not in use , what to say it is a disaster experience

I like the receptionist. But the room I booked was not the one they gave me and was very expensive what we paid for what we received.

Specious, very clean s and quite. Definitely recommend

Aangenaam ingerichte en ruime kamers in een oud gebouw. Ruime badkamer.. Discetie van het personeel.

Great location. Nice (and large) bathroom and suite (with separate bedroom). Lots of closet space. Everything was great except that housekeeping ignored my "Do Not Disturb" sign two days in a row. The first day I was out (the room didn't need cleaning) and they did the cleaning, including replacing the towels that were hung up. The second time, I had come back to the room in the afternoon, and I was in the shower when they must have opened the door, realized I was there, and left. (I only know they came in because the door stopper I put in place was moved a couple of feet - obviously a useless door stopper).

Good one

Location was good and peaceful. Close any tourist spots and walkable to oldtown.

The space of room is enough large and the bathroom as well. Of course it’s clean. The first floor of building has a bakery and cafe.

Large room with a nice classic feel to it. It also smells rather old, but I got used to it after a day. The toilet broke on the second day, but they were quick to fix it. Hot water was a bit inconsistent.