The staff and renovations excellent Accessible room ok Would have been improved with a chair to sit on Also toilet did not flush properly

This hotel far exceeded our expectations. The staff were the kindest, most conscientious, considerate, cheerful people we’ve ever seen in a hotel and they seemed to take great pride in their work. The breakfast was astounding both with the variety of offerings and the quality. The room was nice and had a sofa that we could both sit on whereas most king rooms only have one chair at other hotels. The heat in our room wasn’t working properly and they immediately sent up a portable heater. We’re already looking forward to coming back next year.

Room ace, Shower ace, staff friendly and great location

Friendly staff

‏Masterful design! The room was not large, but the built in and portable furnishings were so perfectly fitted that the room functioned exquisitely for three people - like a well fitted yacht - maybe better. The designers deserve many awards for this room! As expected, all spaces were quite clean, the beds were very comfortable, the staff was kind and professional, and the breakfast was good. I would absolutely recommend this IHG.

Yes

Very clean, new modern room. Friendly staff. Really good location with just a short walk to the town and castle.

Great service

Great stay. Staff were attentive and helpful, convenient location and parking. Breakfast was also good.

Perfect location, clean hotel, comfy bed and staff were polite and attentive. Breakfast is basic but sufficient and more than I expected given the cost.

Great hotel.

Staff really friendly and helpful, good room Very good choice for breakfast

Welcoming, friendly and helpful team, comfortable room, good breakfast. Good location for a short stay in Windsor!

A perfect location in a perfect hotel . The refurb is outstanding. Always enjoy our stays with you in Windsor

Clean room on third floor very quiet. Good Breakfast with plenty of choice. Approx 15-20 mins walk to Windsor Castle. Staff all very helpful. Nicely decorated for Xmas 😊.

Really nice staff. Tidy breakfast.

All new. Bed was so hard we woke up with hip and shoulder pain. We were not told by the staff we needed to use the card to operate the lift. We were stuck in the lift until someone called the lift. Very frightened as i hate lifts. Only smoked bacon on breakfast. Asked for alternative eggs due to milk allergy was told no as they cannot eggs due to not having a hob. There was no veggie option like veggie sausages for my husband. The hotel was lovely and the staff were great.

Yes

All great

Sofa bed left the room very crowded, and the two small children we have struggled to fit, but the room was really clean and the hotel, and breakfast was really nic