Rey and staff were outstanding. We always felt welcomed by all. Would definitely return to stay here. The room is perfect for a couple and two young kids, my 17yo would have benefited from a bigger bed than the bunkbed but it was only 2 nights so it wasn't too bad. The Retiro park is less than two blocks away. A pharmacy is an around the corner; they were very helpful when we needed medicine for my kid who got sick.