We enjoyed our stay and found the location perfect — spacious parking yet still close to the historic center and main attractions of Mérida, with affordable taxi fares into town. The staff were excellent, especially Cristina at reception, who made check-in smooth and helped arrange transportation. Our room was clean and housekeeping did a great job. The hotel could use a little more updating in some areas, but overall we had a pleasant stay. Breakfast was basic, though the staff were friendly and attentive.

This is an out of town hotel, ok for 1 night. Popular with coach parties. No food available until 8.30pm which was late bearing in mind we had been driving for 10 hours. Breakfast was a buffet and ok but the ‘hot’ food was cold. Staff were helpful and suggested ordering room service which stated at 8pm. When we did get an evening meal it was lovely. We would probably look to stay closer to the town but we got what we paid for

Wonderful staff, excellent room, great food, easy parking. We have stayed twice and booked a third one already. Highly recommend this convenient, safe and welcoming hotel.

Muy buen hotel Muy limpio con estacionamiento

Lugar muito tranquilo e confortável

Bem localizado, hotel maravilhoso

Plenty of parking. Only few minutes drive into town. Did find there was a lot of noise from neighbouring rooms but perhaps we just had extra loud people staying around us.

Noisy water pipes. Hollow rooms means a lot of noise Walls not insulated so hear next door and above. Hotel is dated and in need of a full refurbishment especially bedrooms and bathrooms. Disappointing

Muy recomendable. Muy buena atencion del personal y genial relacion calidad/precio.

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El desayuno estaba fatal, muchísima cola y faltaba platos y vasos para el café. así que la experiencia fue malísima, no recomiendo y no volveré a este hotel.

Todo correcto

This was a repeat stay as this is our preferred hotel in Merida. Still excellent across the board. Recommended.

Todo excelente ,servicios ,instalaciones,todas las personas q nos atendieron sobresalientes,recomendado sino el sitio y por supuesto lo vamos a repetir y serán más días.

Hôtel hors de la ville mais vraiment proche et accessible rapidement. La piscine est top et le jardin très agréable . Bien sûr que nous recommandons sans hésitation

The staff was very nice and helpful, the rooms were clean with comfortable beds, breakfast was with a good variety and tasty and the hotel has a big parking place. A short 5-minute drive and you are in the center of Mérida, the hotel is just outside the city so the surroundings are quiet. Unfortunately, there was a negative part of our stay, the hotel is not soundproof to the interior corridors and adjacent rooms so we could hear everything very loud and clear, other guests closing their room doors guests talking in the hallways early in the morning, toilets being flushed, coughing, etc. which did not provide a good night's rest.

The staff was extremely helpful and friendly, and actually made me feel welcome in general in terms of being a tourist in his city! The room was big, clean and comfy. I didn’t use the restaurant but it looked lively and popular. Would definitely stay again!

We had a great stay _ good location

Une nuitée parfaite

Mal olor baño habitaciones. Desayuno sin reposicion alimentos que se acababan