Had at great stay at the royal sun. Our apartment was beautiful and we had everything we could need. We had a three bed on the top floor. The facilities in the room were superb, especially the jacuzzi. The bathrobe and slippers were a nice touch too. Beds were very comfortable. Whole apartment was spotless and great quality towels. The views were to die for at all times of the day. We also found the area very peaceful. Great to have our own area to chill in water and lounge on the sunbeds on the huge balcony. TV in main bed room too that has access to the balcony. All staff we met were great especially the blonde receptionist we met at check in. We didn't use housekeeping as we only stayed 5 nights and we tidy as we go but we met the ladies to change towels and get a few coffees and they were lovely also. Shop was really handy, you wouldn't be stuck for anything and nice staff here too. Didn't eat at the hotel so can't comment on food or drink. The pool was a nice temperature and not too busy on our stay so my daughter had plenty fun here with her snorkel set. Loads of sun loungers and umbrellas on a beautiful deck. Sea views and a bar with ice-cream and snacks also. We did avail of a late check out and we were accommodated till 1pm for an extra €20 which we were delighted with. Overall this is a great resort with everything you could need. The apartment was amazing for the money we paid so we felt it was good value for our group of 6. I would definitely return.

Location and view are amazing! Staff was very friendly and helpful. Didn’t like the fact that we had to call everyday to have our towels changed. Bed quality was very poor to me did not sleep comfortably because of that…

Everything

An excellent hotel with amazing views. The pool was a little too busy for my liking though.

Reception staff where some of the best I have ever experienced and would happily return.

The hotel itself is fine. The staff are all very friendly and nice. Only had breakfast but it was very good value for €12. A couple of issues - there is no lift to the 3 bed apartments on the 6th floor, only to the 5th then you have to climb some steps, so be aware if you have mobility issues. And no one offered to help with luggage. The room cleaning isn’t the greatest, they are nice but miss stuff and don’t refill shower gel ets. And the en suite shower leaked a lot. If the hotel was somewhere else I’d probably go back but I’ll never be back to Los Gigantes, go there to see the cliffs, but that’s it, it is a terrible town, absolutely no redeeming qualities.

Magnifique vue depuis les grandes terrasses Appart grand et bien équipé avec clim Buffets en 1/2 pension tres bons Repas servi en terrasse. Parking gratuit dispo sur la rue

Thanks a lot for the spacious appartement with luxurious equipment. We had a marvelous time and enjoyed our stay.

Nous avons réservé une suite appart pour 5 et nous avons été ravi le logement était à la hauteur de nos attentes. Une communication parfaite. Buffet petit dej très bien

Overall good. People (and food) are perhaps the highlights.

Appartement très bien équipé, et mobilier neuf. Une vue imprenable sur les falaises et le port. Personnel agréable et très disponible.

Fantastisk udsigt. Stort værelse med stor terrasse. Lidt slidt

The views are breathtaking and the hotel is so clean. The staff are incredible. This is our second time here and won't be our last already want to book again!

Exelente todo

Positives Luxury apartments are nice, clean & very spacious Staff are polite and accommodating Views are amazing, great view of sunset Negatives Food really isn’t good. We ended up eating out a lot despite having half board Takes 30-40 minutes to get a cocktail as only ever one person on the bar Entertainment isn’t good. Bar area is very dated & run down Overall aesthetic isn’t very nice - needs a revamp Pool area was closed for 5 days and we were not told before arriving (we were able to access another pool at a different hotel) So much construction going on next to hotel which won’t be done for years. Always noise, rooms are not sound proof - can hear everything from above and neighbours

Excelente Hotel, personal muy calificado, atentos en todas las áreas del hotel, lo mejor sin duda la piscina para estar en familia, con niños, total seguridad. Las habitaciones amplias. Repetiremos seguro.

Fabulous overnight stay at Royal, Sun, big comfortable rooms and the best cb views from the big terraces

Parfait! Une vue à couper le souffle. Piscines au top! Jacuzzi sur la terrasse juste une perfection

Staff so lovely , views are stunning

The property was excellent. We were super impressed with our stay and will definitely stay there again if we return to Tenerife.