Lovely boutique hotel in a great neighborhood! Our room was spotless, we had a bottle of sparkling white as a welcome, breakfast was fresh and delish. The atmosphere of the Castillo Rojo is just charming! Happy hour every day on the patio...just wonderful! The staff could not have been any better! We LOVED our stay at the Castillo Rojo and loved our stay in Santiago!

Excellent location in the leafy neighborhood. Staff performed better than expected. Beautiful well restored boutique hotel. Welcome to Chile of the 20ties

Amazing breakfast, fantastic staff.

Fan

Wonderful stay with an extremely helpful staff! I highly recommend staying here.

Check-in was easy. No elevators, so a bit of a hike to our room on the 4th floor, but Staff assisted with bags. Our room (Classic Queen) was on the small side, but fine for two nights. The breakfasts were ample and delicious, served in a lovely ground floor room. There is a small courtyard area to sit with a coffee or glass of wine. The hotel is within short walking distance of many restaurants. Our first night was very quiet, but the second evening there was loud music ... earplugs are required. Staff are pleasant and helpful.

Staff were all outstanding! Very helpful and accommodating. Love the happy hour drink, free enclosed parking, location! Everything top notch!

Room 3 AC was working fine however my travelling partners in room 22 had issues setting the air conditioning to a suitable temperature, it seemed their AC kept blowing cold past their target temperature

Ideal location cool hotel good breakfast

Excellent overall. Good location and friendly staff. The only areas for improvement are that there should be an option for espresso drinks and maybe a little jacuzzi.

Great location, lovely old hotel.

This is located in a historic, busier part of Santiago near the base of San Cristobal. Many fun places to eat. The funicular will take you on top for the iconic Virgin Mary monument is located and panoramic views of the city. The hotel is enclosed and placed outdoor seating in the courtyard covered in ivy; it's very peaceful. The motel was once a mansion. Breakfast maybe outside in the courtyard, or inside the historic mansion. Our family loved it

This is a charming boutique hotel with friendly and helpful staff. I wish I had more time to stay there longer. The hotel safety was paramount; this is an enclosed facility that requires key card entry to get in the grounds - which are beautiful and great for lingering outdoors. Its about 30 minutes from the airport. I arranged a paid shuttle service with the hotel to pick me up and drop me off at the airport so I didn't mess with local taxis or uber. I had my own private ride associated with the hotel. They stayed in touch via Whatsapp and I knew exactly how to find my driver at the airport and was able to check in with him for the pick up to feel secure that he would show up - which he did - right on time - to get me back for my early flight. Breakfast is included but service started later than my early morning tour so I didn't experience it. The staff was very helpful in helping me understand how to get around the city.

The staff were helpful, and courteous, and we appreciated the early morning welcome. The room was clean, the breakfast was great and the complimentary wine hour was an amazing touch. This is the only place I would recommend for people to stay if they want to visit Santiago!

One of the nicest places we have ever stayed. It was a lovely historic building in a lively neighborhood within walking distance of many attractions. Everyone on the staff was very helpful. Our room was beautiful, the common sitting room was lovely and everyone seemed to enjoy the "happy hour" with complimentary wine. The breakfast on the patio was substantial and delightful. As is typical of historic hotels, there is no elevator but a porter carried all of our luggage and they were very accommodating about storing our luggage until time for our transport to the airport. We wished we could have stayed longer and highly recommend this hotel to anyone visiting Santiago.

Great place. A converted old house. The neighborhood is quite lively and many restaurants in the area. Rooms are decorated with individual themes. Staff was very helpful. Breakfast was good. Only issue is that it is 5 stories and no elevator. Staff was great about helping with luggage. Might be an issue for anyone who cannot climb stairs easily.

Spotless room, excellent service, charming hotel.

Great location. The staff tookncsrebif any needs we had. I would stay here again.

O hotel não oferece muito. Sem piscina, serviço de quarto, frigobar é só a geladeira e o serviço deixa mto a desejar. Pelo preço tem muitos melhores!

Excellent room, bed, quiet, service exceptional, breakfast great and 5 pm wine tasting enjoyable. Location terrific with great choice of Chilean restaurants nearby, funicular and cable car nearby, fine arts museum, national history museum and cathedral.