We booked a “Romantic Double Room”. In reality, there was nothing romantic about the room. It was extremely small and almost claustrophobic. There was no space for our bags in the closet, so we had to keep them on the floor. None of the hangers were suitable for pants—and one of them was a homemade wire hanger. The hangers were placed about 2.5 meters above the floor, and the only way to reach them was with a special long-handled hook.
The furniture was very old, which made the room feel depressing. To get to the bathroom, I had to crawl over my husband because there wasn’t enough space to walk around the bed; the chair by the table blocked the passage. The neighboring building was so close that we had to keep the curtains or wooden panels closed at all times to have any privacy. At night, we also had issues with mosquitoes.
There was only one functioning electrical circuit. To charge our devices, we had to unplug one charger to plug in another. It’s hard to believe this is acceptable in the 21st century.
I honestly don’t understand how this room is part of a 4 star hotel, or perhaps we were simply “lucky” to receive the worst room.
There are only two positive aspects. The first is the proximity to the Piazza dei Miracoli and the Leaning Tower. However, Pisa is a small city and everything is within walking distance anyway, so this alone shouldn’t be a deciding factor when choosing this hotel. The second is the nice and very helpful staff.
