Very clean and staff very friendly

The room was very clean. However, upon opening our door, we were immediately met with a foul sewer smell. I didn't report it at that time. We had went to Bath and Body Works that day, so we had a wall plug-in that we used and that helped enormously. When we were getting ready to check out and had removed the wall plug-in, it was probably less than an hour before the sewer smell came back. We also experienced an issue with the toilet plugging. I went down to the front desk and they were able to give me a plunger, which did work, but it still wasn't flushing well. Lastly, on our second day there, the shower water would not get hot right away. It only got warm towards the end of the shower. Three of us had that problem. On the morning of checkout, the water started out very warm and then within a few minutes, the water was cold. Thankfully, after a minute or so of cold water, it got hot again. I think there may be some plumbing issues going on in that room. I do want to say the staff was always very helpful and very friendly too!!!!

Clean room, good location, good breakfast

Convenient location to ferry shuttle, restaurants, and shopping! Nice rooms and breakfast... amazing cinnamon rolls!

Noticeable leak spots on ceiling. No fan in bathroom.

The staff was the best, after staying at other hotel, I willl make Holiday Inn as my go to from now on. Thank you

I found a pair of women’s panties on the floor in my room. Interestingly enough the panties were in a conspicuous spot and easily noticeable. This is absolutely unacceptable. I was charged over $300 per night and I am very disappointed.

I brought my grandkids up and the bathroom in their room was full of mold. Told front desk and she did nothing

Shops were nearby

This hotel was great in every way! Loved the location, the room was perfect and the breakfast was fresh, hot and delicious!

A great place to stay in Frankenmuth

Shops nearby

Nearby for shopping and convenience..

I like staying here. The staff is helpful and friendly. The location is awesome.

Was disappointed that check-in was at 3:00pm. We got there at 3:15pm and our room was not ready. We had to sit in lobby for about for about half an hour. Then the floors were wet when we entered the room.

Clean room great staff

Good

Very friendly staff

We always stay at the Frankenmuth HIX when we visit there, annually. The hotel staff is friendly and helpful. And, we love being able to walk across the street and shopping in the River Place shoppes.

Everything was close.