All in all okay hotel.

Check-in staff are excellent. However, it was really hot in the room and they turn the air-com off at the end of august so sleep was difficult. This was further disturbed by the MASSIVE noise and bass music to about 3am (not the hotel's fault, but added to the horrible night's sleep over friday and saturday night). There are no glasses for water - just wine glasses, which are not practical for a bedside table. You have to refill water from the corridor - no complimentary bottle when you arrive. For room service it's opt-in, which is environmental - but if you forget in the morning, no clean towels for you. The spa reception staff (except the masseurs and Alina and Lina who were all great) were argumentative and surly. They force you to book on the internet even when you tell them "it doesn't work" (their response is: :"it must"). Then they don't get back to you at all, then you have to do downstairs and book in in person in the first place - which defeats the 'relaxing' element of a spa.

Midt i centrum

We wanted an early check in and informed the hotel the day before arrival. They replied that it will be confirmed at check in. When arriving, they couldn't offer early check in. It would have been nicer to have the possibility confirmed over email rather than having that information not until arriving since it makes sense that they should have had an overview of available rooms by the time we asked. Breakfast was nice, a bit too crowded but I guess we got there during peak hour. By the tea station, they had a bowl saying it was "lemon" but was clearly orange pieces. Spa was a nice perk. Possibility to access it once a day. The eucalyptus steam room was extremely nice. Well centered in old town, so expect some loud music from outside.

Inside Old Town, access to museums, shops, restaurants, and parks were easy.

Spa er lite, men ok. Frokosten er ikke verdt å betale for.

Great Location

Alt i alt var vi tilfredse, men hotelværelset var bestemt ikke de billigste i byen, og så var der ikke en gang inkluderet spa basinnet, som kostede hele 18€ og det var endda en nedsat pris. Hotelværelset var nu fint, men der var ekstremt meget støj fra gaden - fulde mennesker til langt ud på natten alle tre overnatninger; blot til orientering.

Our bathroom door hangs when closing and the AC didn‘t work that well. Everything else was perfect. Definitely would recommend!

stayed 2 days location is very good. staff is friendly the room was nice. breakfast is very big a very nice and good hotel

Enjoyed my stay. Front desk personnel were very kind & helpful. Centrally located for all the tourist sites.

全ての点で良い。 スタッフの対応はかなり評価出来る。

Frokosten var ikke klar når de åpnet, alt for lite plass, folk ble stående i kø for å få plass, betjening var altfor sen med å rydde borene

Oli loistavalla paikalla. Runsas aamiaispöytä

Colazione inclusa e ottimo prezzo

The hotel has a good breakfast service and in the evening a nice restaurant for dinner. The TV is inside the room 104 on a bad position mounted. You can easily hit your head on it, when you go out from the bed. The refrigerator was not really getting cold.

Rooms were not cleaned during the stay

Ottimo albergo, colazione eccellente e Spa interessante. Location perfetta. Peccato che si siano dimenticati di rifarmi la stanza . Hanno provveduto alle 18, si richiesta

Spacious, nice spa

Unfassbar. Gebuchtes Zimmer plötzlich beim Checkin nicht mehr verfügbar-ausgebucht. Dann ohne Entschädigung in ein anderes Hotel verfrachtet, wo man noch mit Koffer selbst hinlaufen muss. Schlechteres Hotel ohne Komfort. Nie wieder!!!