Friendly staff, good location, ok price. The rooms felt worn down and would benefit from thorough maintenance and deep cleaning. The first room I checked into had a completely clogged bathtub drain, a hanging light with a burned out bulb and a lamp with a broken plug that did not work, hairs on the bed and in the shower that were not mine, old towels with long threads hanging off them, splatters of something brownish on the bathroom door, dirty coffee mugs in the cupboard, and a sunken mattress. The staff offered me a room switch when I told them about the tub not draining. The second room was better, but the kitchenette tabletop was dirty (needed wiping down with a damp cloth, as it looked like someone had just wiped it off with a dry cloth leaving behind dried on liquids and food), the wall mounted hair conditioner in the shower was completely empty, and there were splashes of something all over the sides of the fridge and kitchenette table leg. This room had a wine bottle opener, but no wine glasses and only two drinking glasses. The person who was cleaning the rooms is likely very nice, but whenever I walked down the hall and they were cleaning a room with the door to the hall open, I could smell the cleaner's body odour from the hall. Everything throughout the hotel seemed scuffed up. As someone who expects a certain standard from Marriott, no matter what tier of hotel, I was disappointed. Knowing there are newer hotels in the city, I am not planning to stay here again.
