La única queja que tengo, y por favor , no deseo respuestas, es inconcebible que esté prohibido el uso del popote, con el cuento de que EL MEDIO AMBIENTE, es inconcebible, mejor cuiden a las personas y olviden el cuento del medio ambiente

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It was OK. Food was good overall and pool was nice and well maintained. That said, hotels.com advertises $400 for use in the hotel and that was one of the main drivers for choosing this hotel vs others. Upon arrival it turns out it is 16 $25 coupons WHEN YOU SPEND $100. Coupons can't be used together so they are almost useless. The breakfast got super crowded due to being 1 restaurant for the whole hotel. And they were very unflexible with dinner reservations.

I would recommend the hotel a better strategy for the check-in and check-out. There is not too much organization about that and we didn’t have a good experience. People was just looking each other to see who was first. Ms. Maria made she can to organize us. Also the room we reserved with a king bed wasn’t available at our arrival. We had to stay in a doble the first night and they move us to a king size next day. The rest of our experience at the hotel was pretty much very good. Food at the restaurants very good. Waiter Mr. Juan Carlos at the Stake-house restaurant was very helpful, thank you. Waiters Mr. Gustavo and Mr. David very good at “El Nopal” restaurant. Basically all the amenities were really good. Thank you.

Buen servicio y calidad de los alimentos en los bufetes.

Excelente lugar, para descansar, la comida me pareció de buena calidad, las instalaciones de primer nivel

Excelente hotel

Fantastic food and great service. Everyone greets you!

El hotel bien, pero al llegar te abordan con la intención de venderte tiempos compartidos y no te dan tu espacio. Les tienes que poner límites para que te dejen en paz. Es en el hotel.

Atención excelente en todos los Servicios muchaas gracias

Excelente comida

Me pareció un hotel excelente en todos los sentidos . Comida, amenidades, la playa para los niños es IDEAL. No caminas mucho todo está muy a la mano. Viajamos en familia con niños pequeños y todos volvimos muy felices. Lo único nada más "malo" fue que ya no había cupo en el estacionamiento, tuvimos que estacionar afuera el coche pero no es algo que afectó nuestra estancia. Sin duda regresaremos !

Had a wonderful time everything was great

Muy recomendable! Regresaremos!!

Great property, great food, great staff. Would go back in a second

Todo excelente

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Ok resort not outstanding

This was our third visit to this property, and although we still enjoyed the location, the beautiful grounds, and found the staff very helpful and accommodating, the quality and quantity of entertainment at this hotel has declined and the rooms are not as well maintained. It was very noisy during our visit. The buffet dining areas were very loud, with heavy chairs scraping across the floors, crying children, and a lot of slamming hotel room doors. This resort will appeal to those travelling with children or hosting a wedding. For those looking for a quiet, relaxing stay, with quality entertainment, look elsewhere.

Todo muy bien. Muy recomendable y rico