Make sure precious guests hand their key in, we had precious guests letting themselves into our room

Free parking, nice comfortable room. Couldn't camplain. Had to book this because the Himley Country Hotel was so bad, I had to book an alternative. So glad I did.

Cheap cheerful place to stay , depending on the room given you may have road noise

There was a knocking noise inside the property all night long, I did not sleep at all. I felt awful in the morning.

The facilities in the single room were good but, unfortunately, the hotel is surrounded by building works. I am sure it will be fine when these are completed

The bar had very little choice of beer , mostly bottled or canned. Only one draft lager which was expensive. There was no restaurant!!! Room was too hot and noisy with the window open.

Rooms was very clean and whilst no frills it had all of the amenities available anyone could need, including for cooking. Safe free parking was ideal. The location of the hotel is excellent. Just beside is the Zoo and Castle. The town centre is a short walk as is The Black Country museum

Great price for the hotel and stay. Shame they didn’t offer or provide a fan in the rooms even though it had been in the 30’s for 2 weeks. Windows opened about 3 inches so no air!!

We were visiting the Black Country Living Museum, which is only 15mins walk away, so perfect location for that and reasonably priced, too. The negative was that the room had no AC so we had to keep the windows open and it being on a very busy road, it was extremely noisy at all times, even into the early hours, so we got very little sleep

Location suited our needs. Bed was comfortable with clean linen and towels. Shower worked. Kitchen was well equipped, however sink plug wouldn’t seal. Windows, frames and bathroom flooring edges looked like they hadn’t been cleaned for years.

It was fine, bit hot and trafiic noise but it isJune and on a main road

Was ok for a short stay but few things did have issues with. Room as way to warm and things were not fully cleaned. Having a kitchen area was nice to have. Not sure I would recommend or stay again

Nice hotel, but we heard a lot of traffic (police and other cars) and as it was a double room we expected two chairs as I had to sit on the bed to have my breakfast. Other than that it had a clean room, nice staff and we enjoyed our stay. Thanks.

Value for money

Noisy drunk singing in next room and poor sound proofing impacted what would otherwise been a decent stay.

Lovely friendly staff. Generally the facilities are good with the exception of the work area. The desk is fixed to the wall which is fine but it's very poor quality, in 2 of the 3 rooms that I've stayed in the desk is cracked and ready to break. There is also a stool to sit on and again very poor quality and uncomfortable to sit on. I've stayed in single rooms and am satisfied with the rest of the facilities in the room. As a woman who travels alone for work, i feel incredibly safe there with the hotel having cctv in public areas and someone on site all the time. The bar area is very pleasant and welcoming. It will be my go to place, when in in the area, from now on.

Close to the museum

We had no problems with cleanliness,a few additions would make a stay better,a little lamp, another chair if you want to eat at the table rather than the high stool in our room.Better flooring in the bathroom would improve things, possibly a fan for warmer temperatures.

Only stopped for one night but room was ready on time and reception was very helpful with directions. Room was very clean and tidy

Well-located hotel close to major attractions like the Black Country Living Museum and zoo/castle. Quick, easy check-in process and room was as described on arrival. Availability of kitchenette facilities in room is a major selling point - a big Tesco and assorted dining options are also available within walking distance. Cooking facilities are limited by lack of knife/cutting board, meaning microwave/kettle are main means of preparing food. Utensil drawer contained tin opener, spatula, and butter knife/fork/spoon. Decaf tea available, however - much appreciated! Window opened for fresh air. Floor boards squeaky, making keeping the noise down challenging, and walls thin. Noise from nearby road (bus/emergency vehicle route) also considerable. Bed a bit soft for my liking, but clean and otherwise comfortable.