Please change the door locks!!

Localização perfeita; ótimo atendimento; quarto confortável e que atende às necessidades para uma boa hospedagem em Cusco. Bom café da manhã .

No geral, o hotel é bom. Bem localizado, o staff é bom e agilizado. O quarto é grande (triplo superior), com camas confortáveis e roupas de cama novas, mas falta cuidados, como cortinas caindo do trilho e tomadas caindo da parede. O banheiro é grande, mas com cheiro ruim saindo da pia. Café da manhã bom e diversificado.

Bien situé

Personnel serviable et sympathique

It was the loudest, and I mean the LOUDEST hotel I have ever stayed. Both external and internal.. it was a mess.

Fuja que é cilada! No check-out eles cobram uma taxa de serviço em dólares de 10% do valor pago pelas diárias. Estou até o momento que escrevo esse comentário tentando ser reembolsado pela hoteis.com porque você reserva e eles não avisam dessa taxa. O Wi-Fi do hotel é péssimo mesmo que você esteja viajando só a lazer. Não possui áreas comuns agradáveis ou um local para co-working. O café da manhã é fraquíssimo. Você corre o risco de ficar no térreo de frente pro pátio onde servem o café da manhã (tive esse azar e não foi agradável). A maioria dos quartos tem janela pra dentro e são bastante claustrofóbicos. O que tem de bom é a localização excelente, o preço barato (apesar da taxa surpresa em dólares no check-out) e a limpeza porque é tudo limpinho. Não ficaria hospedado de novo.

Todos son muy amables . Solo me gustaría que la salida del hotel fuera a las 12 pm como es en la mayoría de los hoteles . A las 10 ah es demasiado temprano . Incluye desayuno , pero todos los tours son las salidas entre 4 a 6 am . Es imposible aprovechar el desayuno . Me gustaría que dieran un lunch , solo dan un agua, una fruta y galletas

Me cobraron un valor adicional que no estaba en la reserva

When we reached the hotel, there was no reservation for us. Reaching an alien country late at night and finding we had no reservation is just not acceptable.

Very pretty hotel that was clean and well maintained. Staff were super helpful, one even helped me learn more Spanish. 🙂 They made me special scrambled eggs without jambon for breakfast because I don’t eat meat. Hotel Rojas has portable heaters for comfort. And hot water!. I had two rooms, one before the four day Inka trail and one after. The room on the second floor was spacious with a lovely opening window. The room on the first floor was more basic but coat less. Both rooms were very clean and well maintained. The hotel is close to the Plaza de Armas, restaurants and services, San Blas, and Sacsayhuaman ruins.

The best location, very close to eat out, party and tourist attraction in Cusco. Rosario, Reception desk was very helpful

Ótimo hotel, localização e cordialidade da recepção e restaurante. Minha única reclamação que na verdade considero uma colaboração para o hotel é que poderia ter calefação nos quartos. Cusco em janeiro está frio e o clima do quarto não estava agradável

I left a previous glowing review for this hotel 2 days ago. I loved it so much, that i cancelled my other hotel to stay here again. Wow, what a mistake. We arrived after an excursion at 8pm and the front entrance was chained shut - finally a guard arrived then checked us in, but had to keep letting other guests in so took longer than necessary (not his fault, bad staffing). Restaurant/room service was not operating- but it claimed it was online and i was counting on it. The room was 207 and it was a far, far cry from the previous room we had (312?). The bathroom was not even close to as nice as the other room, nor was the bed. Previously our room was so quiet. This one we didnt sleep at all.... the bars right outside were competing for loudest between karaoke and a discotheque. At kne point, someone was setting iff fire works right outside our bathroom window (directly over the shower). Breakfast was supposed to be ready at 6 am, and they did not even have coffee ready. So disappointed- really wish i hadnt switched my hotel to come back here

Stayed at a couple different hotels in Peru and Cusco. This one is by far the quietest, prettiest and has the best shower. Breakfast in the morning, restaurant on site, and coca tea avail 24/7 are wonderful to have as well.

Excelente atención y muy accesible a todo

Staff friendly and very attentive

Excelente! Gran atención de todos sus colaboradores y una estancia muy buena! La cercanía a la plaza de Armas es una locura, es genial, a solo dos pasos y es ideal a todos los tours que ofrece la ciudad. Si quieren descansar un poco, no pidan habitación hacía la calle, es una zona de bares y el ruido puedo molestar, lo demás en general excelente!

Room was very clean and comfortable. Excellent customer service. Great location. We’ll definitely come back!

Le personnel est tres gentil et serviable. Ajouter plus de choix dans le buffet dejeu