การให้คะแนนและบทวิจารณ์โดยรวม Hampton Inn and Suites Roanoke Airport

It was close to the airport. HVAC didn’t cool well.

Our room had stains in the bathroom. The bathroom door was covered in something that looked like vomit or a spilled drink that was not cleaned. The carpet had a wet spot. And the bed had a white powder on the lower cover. When asked about cleaning those areas the front desk woman gave us the cleaning supplies to do it ourselves. I had booked to suites at the same time on the same invoice. But yet one room was on the second floor and one on the forth. I was told that they were too booked and couldn’t get us on the same floors let alone adjoining rooms like I was supposed to get.

Everything

Clean and convenient.

Reception could not find this booking .. very dissatisfied

What I did not like is I asked for a handicap room and was given a room with a handicap marker. The bathroom had a tub that is NOT up to ada standards!!!

Shower curtain was too short which allowed water to escape onto floor.

Great staff & rooms

The front desk staff were very friendly and kind. My room was larger than expected and very comfortable.

The one night stay was peacful and welcoming. I like they offer a cookie during your check-in period. It was clean and very spacious. I didnt like that the beds were alil small. Mini queens bed(demo beds).

The gentleman at the front desk was delightful - efficient and polite. Cookies at check in and unlimited coffee are great!

I liked everything

The location, staff, and service was excellent. I will be coming back soon!

Quiet and convenient to the airport.

Very nice motel. Very clean and good brealfast.

Very nice. Quiet.

I stayed with my family this past weekend, it was a great stay.

Very good service.

Good short stay option however some aspects of the room we had need attention...sinks did not drain properly, A/C unit was not efficient & Light in bathroom is rusted. Hotel staff did address the bathroom sink issue upon request but needed to do more regarding the kitchenette sink. We advised them, it could wait until we checked out.

Very clean and quiet