Dejligt personale

Härlig miljö

Great staff!

Incredible hotel and incredible staff. Close to everything but in a quieter area. Cannot recommend enough.

Clean room but there is some leaks at a window during rain storm but manageable. Other than that, the rest are great. Nice spacious clean room and bedding. Breakfast is nice and Ala carte.

The staff goes above and beyond to be helpful, kind and responsive.

Room great for family. We stayed in one of the apartments on the top floor. Kitchen 2.5 bathrooms. Great breakfast which was included. Staff is super friendly

We loved our stay at Torel Palace. The staff was very accommodating with our two Viszla dogs. It cost a bit extra (60 euros) for their stay but well worth it. The room and dog beds and bowls ready for them when we arrived. The restaurant staff was also tremendously hospitable. We had a number of meals there simply because it was so comfortable. The chef's sauce on the beef was to die for. Evidently it takes him two weeks to make it -- but well worth it. From the bellhop to the maid service everyone was GREAT.

La atención del personal es inmejorable Pedro me dio la mejor bienvenida, la habitación fue preciosa y con la mejor vista, fue muy difícil dejar el hotel

Alt var perfekt 💪

Wonderful in everyway

Perfect

O hotel não é bem localizado, cheio de gatos andando no meio dos hóspedes e não tem o conforto esperado.

Clean, great staff, beautiful hotel!

Wonderful staff and a beautiful hotel with fabulous views over the city. Would return In a heartbeat

Helt otroligt hotelll, super proffsig personal och ur mysig byggnad. God mat, perfekt frukost. Allt var över förväntan!!

We felt so well looked after at the Torel Palace. The whole staff was amazing. Make sure to take the opportunity to go up the spiral tower for the best possible view, and take a steam bath in the Turkish bath. Such a beautiful peaceful propriety, complete with a lovely black and white kitty roaming around. Only downside is you’ll never want to go out!

The view was unbelievable and the staff makes this hotel a five star. Sonia who I assume Is a manager was very professional, the bartenders, Di Di. and Augustinho were so friendly and delightful and made great drinks and Sónia and Felipe that serve in the restaurant are very professional and always with a smile on their faces. Thank you for making our stay so enjoyable.. Congratulations to all the staff at Torel Palace Lisbon . Will definitely be back.

Lot of space and quiet location on the top.

This was a truly unique experience - one that stood out in many positive ways. While I wouldn’t rate it a full 5 stars, I’m giving it a solid 4.5 primarily due to its distinctiveness and overall atmosphere. There’s clear attention to design and ambiance, but improvements in room functionality and additional staff training would go a long way in enhancing the guest experience. One notable inconvenience was the distance to the commercial district; walking there presents a bit of a challenge. Given this, it’s surprising that the hotel doesn’t offer a courtesy shuttle service, even if just for a few hours each day. That would be a thoughtful and practical addition. Overall, a memorable stay with room for a few small, yet impactful, improvements.