Hotel was in a superb, convenient location. Room was very clean and spacious. Breakfast was excellent and the staff were super friendly and helpful. Can’t wait to return to Harrogate again.

Staff were amazing especially Zoe on reception she was so welcoming and informative. Hotel is in a fantastic location, rooms nice and comfortable and very clean and breakfast was outstanding

Great stay

Attentive staff who made our stay special

Everything was good

Staff very helpful rooms clean overall lovely hotel in a great spot

Great location near all the shops and restaurants in Harrogate.

personeel was correct, en de kamer die ik had was schoon en groot.

Spotless and comfortable room. Lovely welcoming staff. Great breakfast.

Always nice place staff are great

Kaldt på badet. Lite utvalg på frokost.

Receptionist was very welcoming, same as the dining room staff. Room was spotless and the food was excellent all credit to the chef and staff. Cannot recommend highly enough. Definitely will return. Cannot name staff individual as I don’t know their names.

Check in was awful as I had booked half board and I was told it was only bed and breakfast. I felt embarrassed and took me over an hour to try and sort things out

Lovely staff, nice hotel friendly staff. 2nd time staying and would book again

Room was cozy,clean,had comfortable beds.The bathroom was spotlessly clean. The breakfast was OK (they will order poached eggs from the kitchen-upon request) A bit more urgency in replenishing the hot food trays would be a subtle criticism but the staff were helpful,courteous and adorned a friendly smile!

For the price and location, highly recommended. A bit dated, but it’s a traditional, old building. What makes this hotel, is the warm, friendly staff. Only criticism, maybe clean up the side of the hotel, leading to the rear car park a bit. It’s a bit dingy, floor is slippery and cigarette butts all over. Small change to make it more appealing.

Room was clean and spacious

Yes and the domestic staff was very friendly and helpful.

Beautiful grand building full of character and Christmas charm. Staff were polite throughout the whole trip. The lovely house keeping lady on floor two was so friendly to us, especially my 7 year old. Smiley and helpful. Lovely stay.

Easy walking to Harrogates many attractions. Lovely Large room with walk in shower as requested. Sofa and space! Every member of staff we encountered was courteous and friendly, they all seemed to enjoy being there! Buffet breakfast choice was excellent. Recommend prebooking you car parking as it makes life so much easier-even asked if we were a long or short car to place vehicles sensibly. When we are next in Harrogate we will look to book again.