The hotel and room we stayed in overall was good, but on the 2 days we were there the bar staff and lady who booked us in at reception appeared miserable and lacked any personality. They all looked fed up as if they didn’t want to be there. Everything they did appeared to be an effort. Nobody was willing to have a friendly chat and pass the time of day, even though they were pretty quiet. The breakfast was nice, but for coffee they only had whole milk available which I really dislike. When I kindly enquired if they had skimmed or semi skimmed at all. the lady said no and just walked off. In my opinion, the staff working there, seriously do need to improve on their personality and interaction with guests. I appreciate that their job can be demanding at times but a little smile and a general chat would make such a difference to guests and make them feel happier staying there. We paid a lot of money to stay there, and I believe that a friendly face and a smile by staff would make the experience of staying at Mayfield so much better.

Great, clean hotel

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Good location

2 night stay . Room was nice however sgtet fitst night stay the sink and shower hadnt been cleaned or toiletries left. Couldnt turn radiator down so room very hot.

The room was not cleaned prior to use we found a small shard of glass next to the fridge. The thermostatic valve on the radiator was broken so no control of the room temperature the shower hose was split and the cleaning was very poor we got coffee replaced daily and that was it we had to wash our cups out and make the bed up every day not big things but enough to put you off going again

Decor amazing…all finished to a high standard. Facilities were amazing. Comfort was unreal. Best power shower I’ve ever been in and we travel regularly. So chuffed with it we have booked to go again next month!

Clean and cozy

Large carpark, reasonably priced food in the restaurant, modern room decor with a nice shower.

Very friendly and helpful staff. Breakfast need more choice

Close to Scarborough without the hustle and bustle

Lots of long dark hairs on bathroom floor and the bed.

A fantastic hotel in a great location. Easy to find with ample car parking at the rear. Warm welcome at reception and friendly efficient service. Room was immaculate and very well maintained. Great night’s sleep, quiet location and comfortable bed. Breakfast was fab, staff friendly and helpful. Definitely recommend and would happily stay there again. Thank you to all the staff at the Mayfield for a very comfortable stay.

Fab hotel and pub, really welcoming. Short drive to Scarborough especially if visiting the the open air venue for a concert.

I have given five stars all round as it was well deserved. The bed was very comfortable, there was a wine cooler/fridge and a safe in the room, plenty of hanging and drawer space in the triple wardrobe. The room was much better than we had expected.

Small but lovely room. Sheets and towels luxurious quality.

They let themselves down with no house keeping in our room. Stayed for two nights & had to ask for towel changes, coffee, milk, tea. No room cleaning done at all. I’m sure this was an oversight but spoiled our stay. Having said that hotel/rooms & food first class👍

Wonderful suite with plenty of room and very nicely decorated and designed. Very clean and tidy. Really happy with the room and service.

Great stay! Well done! Will certainly call again!

Great stay. Second time we’ve stayed. Great rooms, superb staff and food was amazing