Check in was welcoming and efficient. We even got a glass of prosecco. Had a great meal in the hotel bar. Free mini bar was a great surprise. Awesome view from our balcony. Staff was top notch.

無料で部屋をグレードアップしていただき、かなり広いお部屋でした！一泊だったのがもったいなかったです。泊まった部屋には空調設備が無かったですが、暖かかったので問題なかったです。ミニバーは無料で、ビール2本、コーラ2本、チョコ二つついてました。どれも美味しかったです。シャワーの出も問題無く流れもよかったです。

Clean room, good staff

From check in to check out, my stay at Chateau Gutsch was ABSOLUTELY AMAZING!!! I cannot wait to return to this magnificent hotel!!! 🤗❤️

The view was amazing!!

Wenn es auf den Zimmern eine Nespresso Kaffeemaschine geben würde wäre es absolut perfekt. So ist es einfach perfekt

Everything about this hotel is great besides the beds. Mattresses are way too soft and one sinks into them.

Ok for me, we wanted the experience. The restaurant onsite was the highlight for us.

Beautiful property and the staff was unbelievably helpful and gracious. I will never forget the sumptuous breakfast in the dining room overlooking the entire Lucerne valley at sunrise. I will definitely return.

Nice service and nice people.

Gorgeous and charming! Incredible views.

Absolutely amazing! Fantastic experience from the views to the comfort provided. Can’t wait to return!

Beautiful hotel on a mountain with the best view in town!

A somewhat quirky hotel that is not your run of the mill location. Popular among Amercans. Major glimmers of 19th century charm away from the bustle of Lucerne, yet very close via the funicular (or mini tram), which is charming and free for guests. A great place for gentle hikes and walking in the woods. Lucern has a clear culture of kindness. Be sure to fit in with the flow and be a gracious traveler!

Staff were wonderful, food was great, rooms are lovely and the outdoor seating was amazing!

The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.

We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.

Amazing hotel!! We were greeted so kindly with complimentary wine and were allowed to check in early. The room is beautiful as are the restaurant and bar. The most incredible thing about this hotel though is the view. It really is like staying in a castle. Cannot recommend enough!

This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.

Beautiful place with outstanding service and rooms.